HR Generalist & Recruiting Coordinator

Total Fire Protection
Grand Rapids, MI

This dual-role position combines core HR generalist responsibilities with hands-on ownership of full-cycle recruiting. The HR Generalist & Recruiting Coordinator supports day-to-day HR operations — including employee relations, performance management, benefits administration, and compliance — while also driving the recruiting lifecycle from job posting through offer. This role is a key point of contact for both employees and candidates, ensuring HR programs run smoothly and hiring pipelines stay healthy, all while balancing priorities across two functional areas. 

Key Responsibilities:

HR Operations & Employee Relations

  • Serve as a point of contact for employee questions on policies, benefits, and HR processes 
  • Address workplace issues and help resolve conflicts professionally 
  • Support a positive workplace culture and employee engagement initiatives 
  • Maintain accurate employee records and HRIS data 
  • Support onboarding and offboarding processes, including paperwork, orientation logistics, and exit interviews 
  • Generate HR reports and analyze workforce data 
  • Support payroll processing in collaboration with finance/payroll teams 

Performance Management

  • Assist with performance review processes and goal setting 
  • Provide guidance to managers on employee development and corrective action 
  • Track performance metrics, review cycles, and maintain documentation 

Benefits & Compensation Administration

  • Administer employee benefits programs (health, retirement, leave) and support open enrollment 
  • Respond to benefit inquiries and support enrollment processes 
  • Assist with compensation benchmarking and salary administration 

Compliance & Policy Management

  • Ensure compliance with federal, state, and local employment laws 
  • Assist in drafting and updating the employee handbook and HR policies 
  • Support audits and ensure accurate recordkeeping 

Recruiting & Onboarding

  • Own full-cycle recruiting: job postings, requisition management, sourcing, screening, interviewing, and offers 
  • Post job openings and manage requisitions across job boards and the ATS 
  • Screen resumes and conduct initial phone screens 
  • Schedule interviews and coordinate communication between candidates and hiring managers 
  • Maintain candidate pipelines and ensure a positive candidate experience throughout the process 
  • Assist with offer letter preparation and background check coordination 
  • Partner with hiring managers to identify staffing needs 
  • Support employer branding efforts (careers page content, job fairs, social media postings) 
  • Track recruiting metrics (time-to-fill, source of hire, pipeline conversion) and report to the Recruiting Manager 
  • Conduct new-hire onboarding and orientation 

Cross-Functional & Administrative

  • Partner with the HR Manager and Recruiting Manager to prioritize competing deadlines across HR and recruiting workstreams 
  • Maintain confidentiality of sensitive employee and candidate information 
  • Assist with special projects and process improvement initiatives as assigned 

Qualifications:

Education & Experience

  • Bachelor's degree in Human Resources, Business Administration, or a related field helpful 
  • 2–5 years of experience in HR, recruiting, or a related generalist role required 
  • Knowledge of HR principles, employment laws, and recruiting best practices 
  • Strong interpersonal, organizational, and written/verbal communication skills 
  • Ability to handle sensitive employee and candidate information with discretion 
  • Comfortable managing multiple priorities across two functional areas without close oversight 
  • Proficiency in HRIS/ATS systems and Microsoft Office Suite 

Preferred Qualifications

  • PHR/SHRM-CP certification (or in progress)
  • Experience in a multi-state or fast-paced work environment
  • Familiarity with UKG Ready is a plus

What Success Looks Like:

  • Employees and candidates receive timely, accurate, and friendly support
  • HR records and recruiting pipelines are well-maintained and up to date
  • The HR Manager and Recruiting Manager can rely on you to keep processes moving without close oversight
  • You proactively flag issues or bottlenecks before they become problems

Job Type: Full-time

Pay: $55,000k to $70,000k per year

Schedule: 8 hour shift - Monday to Friday

Benefits

At Total Fire Protection, we recognize that our employees are the backbone of our success, and we are committed to fostering a work environment that not only values their contributions but also supports their overall well-being. Here are some of the benefits you can enjoy as a valued member of our team:

  • Health insurance
  • 401(k) with matching (fully vested after 2 years)
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Flexible spending account
  • Health savings account
  • Professional Development
  • Paid Time Off & Holidays
  • Employee Referral Program
  • Company Events & Social Activities
  • Yearly Apparel Allowance

By joining Total Fire Protection, you not only become part of a dynamic and innovative team but also gain access to a comprehensive benefits package designed to support your professional and personal growth. We are committed to investing in our employees' success and well-being.

Posted 2026-08-01

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