Systems analyst - support

Job Description

As a Senior Principal Systems Engineer, you are a guru, with strong expertise across the stack & tiers (application and system), focused in the creation and management of business solutions using Oracle technology, the operations surrounding it, and the Oracle services infrastructure needed to achieve the highest service levels (e.g., availability, performance, etc.) and consequent high customer satisfaction. You will be responsible for setting overall technology direction for key areas to invest resources in, building internal expertise and leveraging knowledge within the Support organization. You will be expected to resolve and help guide resolution of multiple highly difficult and complex problems and escalations involving several product areas, while providing consultation to senior technical advisors on projects, reviewing their work and advising areas for self-advancement.

Senior-level, self-sufficient PeopleSoft HCM developers with a minimum of 8 years of experience , particularly in the following modules:

• Time and Labor

• Absence Management

• Payroll for North America

These positions demand proven expertise and the ability to work independently on complex HCM implementations, integrations, and production support activities.

Responsibilities

As a Senior Principal Systems Engineer , you will serve as a technical expert and thought leader across the full Oracle technology stack - from application to infrastructure - with a focus on PeopleSoft HCM solutions. This role demands deep domain expertise, a strategic mindset, and the ability to operate independently on complex projects involving design, implementation, integration, and production support.

You will set the overall technology direction for your area of focus, build and share internal expertise, and guide the Support organization in achieving the highest levels of service quality, performance, and customer satisfaction.

This role also includes mentoring senior technical advisors, reviewing solution designs, and helping resolve the most complex technical challenges across multiple product areas.

Key Responsibilities

• Lead and execute complex PeopleSoft HCM projects involving configuration, customization, and performance optimization.

• Collaborate with functional and technical teams to deliver end-to-end solutions across Time & Labor, Absence Management, and Payroll for North America.

• Provide expert-level troubleshooting and root cause analysis for critical escalations and performance issues.

• Drive automation and innovation to improve reliability, scalability, and efficiency across systems.

• Engage with senior stakeholders to define architecture, roadmap, and best practices.

• Support and guide patching, upgrades, and PUM activities.

• Mentor team members and contribute to organizational knowledge-sharing initiatives.

Required Skills and Experience

Core PeopleSoft HCM Expertise

• Minimum of 8 years of hands-on experience in PeopleSoft HCM implementations and support.

• Proven experience in the following modules:

• Time and Labor - Hands-on experience with Rules Engine, TRCs, Time Administration, and integration with Payroll.

• Absence Management - Configuration and customization of Take/Entitlement rules, complex accrual policies, and retroactive processing.

• Payroll for North America - Payroll setup, Pay Confirmation, Payroll Interface, handling payroll errors, tax updates, and W-2 activities.

Technical Proficiency

• Expertise in PeopleCode, Application Engine, Component Interfaces (CI), Integration Broker, SQR/BI Publisher, and COBOL .

• Experience designing or supporting inbound/outbound interfaces with third-party systems.

• Strong debugging, performance tuning, and optimization skills.

• Proven ability to extract and apply PUM updates and resolve bugs across environments.

General and Soft Skills

• Experience leading full lifecycle implementations or major upgrades .

• Ability to work independently and manage multiple priorities in a global delivery model.

• Familiarity with Agile or hybrid delivery environments.

• Strong communication, documentation, and stakeholder management skills.

Why Join Us

This is an opportunity to be part of Oracle's elite engineering team, working on mission-critical PeopleSoft environments that support large-scale, high-visibility customers. You will have the chance to innovate, collaborate across regions, and shape the future direction of PeopleSoft HCM support and modernization initiatives.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $46.30 to $95.91 per hour; from: $96,300 to $199,500 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC5

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.