Retail Supervisor

Puma
Grand Rapids, MI

Your Mission

Provide consistently high standards of customer experience within the store in accordance with PUMA's brand values and service standards.

Responsible for ensuring the store consistently achieves or exceeds sales, KPIs, and profitability goals through the effective use of short- and long-term planning, expense control, sales, and service.

Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers.

Manage and communicate merchandise opportunities to store and/or assistant store manager.

Responsible for handling and processing incoming and outgoing merchandise.

Required to comply with all policies & procedures, operational core competencies, and key accountabilities.

Responsible for maintaining a safe, healthy, and compliant working and shopping environment.

Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Your Talent

1 2 years' experience in a customer service-oriented retail environment.

Demonstrated ability to reason through complex issues.

Strong team player.

Excellent communication skills.

Ability to learn quickly.

Computer skills, basic know-how about MS Office programs, and retail software.

The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00 - $21.00 + bonus + benefits.

Pay may vary depending on job-related knowledge, skills, and experience.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an equal employment opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state, or local law. For additional information, please contact: [email protected].

Posted 2026-03-15

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