Referral Specialist

Join Our Team as a Referral Specialist at CMU Health!

The Referral Specialist has the responsibility for sending and receiving Managed Care referrals; transcribing medical data,maintainingpatient records, ensuring quality control and legal compliance; andassistingwith telephone encounters.

Why You'll Love Working with Us

• Be part of a dynamic and supportive healthcare team.

• Play a key role in ensuring exceptional patient experiences.

• Enjoy a collaborative and inclusive work environment.

• Excellent Compensation and Benefits Package

What You'll Do

1. Coordinate all managed care referral authorization requests and schedule appointments with referral physicians.

1. Assistin enhancingCMU Medical Education Partnersinternal referral network,monitorreferrals, returns, and members span of care.

1. Document referrals in Epic according to current procedure, copy forms and records, and mail or fax documents.

1. Answer multiple incoming calls and create electronic phone encounters.

1. Transcribe dictated documents.

1. Complete requests for ROI as per legal guidelines.

1. Provide backup for the Medical Records Clerk as needed.

1. Other duties as assigned.

What We're Looking For

1. High School Diploma or GED

1. Excellent interpersonal, customer service, and organizational skillsrequired.

1. Proficient written and verbal communication skills with multicultural sensitivity.

1. Knowledge and familiarity with managed care and referral authorization processes preferred.

1. Clerical and office support work coupled with keyboarding and computerproficiency.

1. Strong transcription skills, as well as knowledge of medical terminology, understand the importance and legal impact their work may have on the outcome of various processes.

1. Demonstrate keen attention to detail.

How to Apply

Ready to join our team and make a difference in patient care? APPLY TODAY !

CMU is an AA/EO institution,providingequal opportunity to all persons, including minorities, females, veterans, and individuals with disabilities.