Quality Coordinator (NE)

DP World
Trenton, MI

Do you have experience in supply chain management, operational analysis, and business process improvement? As a Quality Coordinator you will serve in a consulting and leadership style role while managing the quality of our processes. Join our expanding team to help drive our organization today!

About the Role & How you will contribute

  • Train, mentor and coach current and new quality auditors as well as plan, lead, and a coach a team of Quality Auditor’s on a daily basis.
  • Serve as an initial point of contact for both internal and external customer requests.
  • Ensure sufficient quality audit resources are available and provide ongoing & efficient resource planning & allocation.
  • Ensure all quality audits on designated processes, area’s or departments in line with customer or company criteria both quantity and content wise are performed.
  • Ensure First Article Inspections (FAI) and associated reporting is carried out within the agreed SLA’s.
  • Initiate quality improvement initiatives or support quality improvement projects.
  • Ensure periodical (daily, weekly monthly & quarterly) internal and external quality reports are accurate and distributed to the correct audience.
  • Promote best practices on quality of product or process to quality auditors and operational staff.
  • Maintenance & creation of Quality Control related documentation (WI’s QR’s and SOP’s).
  • Other duties as assigned.

Your Key Qualifications

  • Experience in Quality auditing in a transport/warehouse environment.
  • Knowledge of operational processes and quality auditing.
  • Must have prior experience using computers and MS office.
  • Must have Excel experience
  • Able to communicate in the languages used in the area.
  • Capable of performing internal audits.

About the Role

How you will contribute

  • Train, mentor and coach current and new quality auditors as well as plan, lead, and a coach a team of Quality Auditor’s on a daily basis.
  • Serve as an initial point of contact for both internal and external customer requests.
  • Ensure sufficient quality audit resources are available and provide ongoing & efficient resource planning & allocation.
  • Ensure all quality audits on designated processes, area’s or departments in line with customer or company criteria both quantity and content wise are performed.
  • Ensure First Article Inspections (FAI) and associated reporting is carried out within the agreed SLA’s.
  • Initiate quality improvement initiatives or support quality improvement projects.
  • Ensure periodical (daily, weekly monthly & quarterly) internal and external quality reports are accurate and distributed to the correct audience.
  • Promote best practices on quality of product or process to quality auditors and operational staff.
  • Maintenance & creation of Quality Control related documentation (WI’s QR’s and SOP’s).
  • Other duties as assigned.

Your Key Qualifications

  • Experience in Quality auditing in a transport/warehouse environment.
  • Knowledge of operational processes and quality auditing.
  • Knowledge using computers and MS office.
  • Able to communicate in the languages used in the area.
  • Capable of performing internal audits.

About the Role

How you will contribute

  • Train, mentor and coach current and new quality auditors as well as plan, lead, and a coach a team of Quality Auditor’s on a daily basis.
  • Serve as an initial point of contact for both internal and external customer requests.
  • Ensure sufficient quality audit resources are available and provide ongoing & efficient resource planning & allocation.
  • Ensure all quality audits on designated processes, area’s or departments in line with customer or company criteria both quantity and content wise are performed.
  • Ensure First Article Inspections (FAI) and associated reporting is carried out within the agreed SLA’s.
  • Initiate quality improvement initiatives or support quality improvement projects.
  • Ensure periodical (daily, weekly monthly & quarterly) internal and external quality reports are accurate and distributed to the correct audience.
  • Promote best practices on quality of product or process to quality auditors and operational staff.
  • Maintenance & creation of Quality Control related documentation (WI’s QR’s and SOP’s).
  • Other duties as assigned.

Your Key Qualifications

  • Experience in Quality auditing in a transport/warehouse environment.
  • Knowledge of operational processes and quality auditing.
  • Knowledge using computers and MS office.
  • Able to communicate in the languages used in the area.
  • Capable of performing internal audits.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Posted 2025-08-22

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