Key Account Manager, Commercial Properties

Ace Outdoor Services
South Lyon, MI

Join our team as a Key Account Manager in a dynamic and full-service Commercial lawn maintenance, landscape, turf fertilization, and snow removal company. This role is vital to our business, as you will be responsible for managing the sales of services and maintaining/enhancing the landscape needs of our commercial accounts, along with managing the day-to-day needs of our customers. We pride ourselves on our expert knowledge and exceptional service, and we're looking for someone who shares these values.

Responsibilities

  • Retention of commercial accounts
  • Drive growth and achieve sales targets by successfully maintaining and developing customer accounts.
  • Ensure open and effective communication with both managers and customers.
  • Conduct regular site visits to ensure the quality of services provided.
  • Create and present proposals and site enhancement proposals to clients.
  • Build and maintain strong relations with the production team to ensure seamless service delivery.
  • Ensure a safe working environment in compliance with company and industry standards.
  • Proactively identify and resolve potential issues related to quality or personnel.
  • Snow removal duties (plowing) required during winter months - all shifts possible.
  • Perform additional responsibilities as requested or required by Management.

Qualifications

  • Minimum of two years experience in the lawn/snow removal industry - account management and sales history (preferred).
  • Prompt attentiveness to client needs
  • Basic knowledge of plant identification and care.
  • Proven leadership skills and strong decision-making abilities.
  • Excellent selling ability and detail orientation.
  • Superior communication skills - both written and verbal.
  • Efficient in time management and the ability to take initiative.
  • Flexibility to work a schedule that meets business needs, including holidays, evenings, and weekend shifts.

Compensation

The base salary plus commission for this full-time position ranges from $45,000.00 - $75,000.00 per year.

Benefits

  • 401(k) with matching
  • Cell phone reimbursement
  • Employee discount
  • Medical insurance and Health savings account
  • Paid time off and paid training
Posted 2026-02-13

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