ICM Case Manager (25-164)

Network 180
Grand Rapids, MI

Position : Case Manager

Req.# : 25-164

FTE : Full-time, Non-Exempt

Unit : UAW

Department/Location : Case Management

Compensation: $21.99 - $29.15 Final job offer is based on several factors (internal equity, skills, education, experience, and credentials).


Attractive Benefits Package : Four health insurance plans | 100% employer paid dental and vision insurance plans | 13 paid holidays | Generous PTO | Professional development | Tuition reimbursement |Professional License reimbursement | Defined contribution retirement plan| Employee Assistance program | Life and voluntary life insurance options | Short and Long term disability | Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more!

Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.


We are seeking a Case Manager who will be responsible for Person-Centered Planning to develop an Individual Plan of Service. Provide on-going linking, coordinating, and monitoring of services.

This position is 40 hours a week, Monday through Friday, 8:00 am to 5:00 pm. There are no weekend, on call, or holiday requirements for this position. The employee in this position will work a hybrid schedule, working in office at 790 Fuller Ave NE Grand Rapids, Michigan 49503 and within the Kent County community.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in human services related field (for example, Social Work, Education, Psychology, Sociology).
  • Six months of full-time experience working with persons with mental illness, substance abuse disorder, or intellectual or developmental disabilities (fieldwork and/or internship experience can apply)
  • Possession of a valid driver’s license and access to reliable transportation for job related use
  • Strong organizational skills, with experience in person-centered planning
  • Demonstrated understanding of persons with severe mental illness and substance use disorders.
  • Demonstrated communications skills that effectively convey information
  • Demonstrated active listening, i.e. listening to what other people say and asking appropriate questions Demonstrated time management skills

PREFERRED QUALIFICATIONS:

  • Licensed BSW
  • Knowledge of trauma-informed theories, principles, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions) Lived experiences with mental illness/developmental disabilities/substance use disorders valued

Job interviews are being conducted in person or via the internet. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required. For a detailed job description and responsibilities please review the job description. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.

Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or [email protected] .

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Posted 2026-02-15

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