Quality Manager

Job Purpose

Lead the product quality assurance program to prevent or eliminate defects in new or existing products working closely with the other departments to drive continuous improvements. Provide direction and coordination to personnel engaged in quality control to ensure that responsibilities are carried out in a timely and professional manner. Develop solid customer relations built on mutual respect. Responsible for the development, implementation and sustainability of the quality management policies and procedures. Lead all required internal and external certification audits (IATF) and ensure all required certifications are obtained and retained.

Job Duties and Responsibilities

• Represent the Voice of the Customer by Coordinating, Managing, and Facilitating the Quality Department to achieve “Ultimate Customer Satisfaction”.
• Establish, organize, and implement department goals and objectives
• Maintain and submit Paris Plant consolidated month end reports (Paris Plant External PPM report, Quality Issues, Scorecard, Supplier Top 5, Supplier Performance Feedback System Reports)
• Maintain Quality Alert Database
• Maintain compliance to TS16949 and all customer specific requirements
• Participate in, sometimes champion, Internal and Preventative CAR’s and perform root cause analysis with action plan implementation
• Participate and support in Continuous Improvement Activities (Kaizen, Lean, Six Sigma, Black Belt, and ITS programs) and Idea Program
• Monitor of all customer Quality related web sites for compliance and current requirements
• Develop and maintain Procedural systems in accordance with TS16949 and Customer Specific Requirements
• Maintain and manage a trained qualified capable quality staff able to execute the quality processes, procedures, and responsibilities of the quality operating system
• Perform TS16949 Internal Audits
• Perform special instructions/request as determined by the Plant Manager

Education and/or Experience

• Bachelor’s Degree in a related field and/or the combined equivalent of education plus job related experience of at least 7 years.
• 5 + years’ experience in Quality Discipline
• Management Supervisor experience
• Knowledge of Lean Manufacturing
• Automotive component supplier manufacturing experience preferred
• Program management experience

Requirements

• Excellent computer skills (Windows Office)
• Strong leadership, interpersonal, communication and time management skills
• Ability to interact professionally with diverse people at all levels both internally and externally in the company business.
• Union experience is preferred, but not required
• Proficient in TS16949, AIAG, and Customer Specific requirements
• Proficient in Blueprint Reading, Specification Reading, and Measurements
• Proficient in capability studies, Gauge R&R studies, SPC, and GD&T
• Must have IATF internal auditing training
• Work overtime and travel as required

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.