Multi-Site Leasing Professional (Grand Rapids)

Location: Cascade & Grand Rapids, MI

About Redwood:At Redwood Living, Inc. (“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on-site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences. We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations.

As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward-thinking organization. At Redwood, you’ll find more than a job - you’ll find a place to grow, lead, and make a difference.

We live by eight core values that guide everything we do:

Do One Thing Really WellBe EntrepreneurialServe Those You LeadDeliver More Than ExpectedCommunicate Openly and HonestlyInstill Family and Team SpiritDemonstrate Integrity and AuthenticityBe Nice and Have Fun

Position Overview:The Leasing Professional is primarily responsible for showing apartment homes, assisting with local marketing, and following up with prospects. This role involves customer service and communication with both residents and fellow employees. Additional responsibilities include preparing lease agreements and coordinating resident events. The Leasing Professional works alongside the Neighborhood Manager and the maintenance team to provide the best resident experience.

Duties & Responsibilities:

Conducting apartment home tours to potential prospects

Answering phone calls and emails

Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments

Scheduling resident appointments to discuss renewal rates and leasing options

Walking through units prior to resident move-in date

Completing move-in paperwork

Completing all lease applications and notifying prospective residents

Ensuring grounds are well kept and addressing any concerns with maintenance

Adhering to company standards for paperwork, resident files, budgets, and controlled expenses

Traveling between Redwood neighborhoods may be required

All other related duties, as assigned

Required Qualifications:

High school diploma or equivalent

Valid driver’s license

General computer efficiency

Preferred Qualifications:

Prior sales or leasing experience

Exceptional customer service skills

Ability to operate smartphone, tablet, and computers

Physical Requirements:

Lift up to 20 pounds and the ability to sit, stand, bend, and walk

Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see why Redwood is a great place to work:Redwood Apartment Neighborhoods | Employee Benefits & Perks

Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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