Medical Assistant Associate/Assistant (Internal Applicants Only)

Michigan Medicine
Ann Arbor, MI
How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Responsibilities*

  • Function as part of a team to manage patient flow in a fast paced, outpatient clinic setting. Duties included but are not limited to the following: taking vitals, accurately updating medications and other information in the electronic medical record, prepping patient and physicians for procedures, and maintaining clinic flow.
  • Maintaining, ordering, and stocking supplies for exam rooms
  • Ensuring appropriate infection control protocol is followed
  • Properly managing equipment to ensure it is well-maintained and ready-for-use
  • Assist in complex procedures, requiring knowledge of complex and varied equipment including endoscopic equipment
  • Problem-solve issues related to the retrieval of medical information

Required Qualifications*

  • Graduation from a Medical Assistant program or an equivalent combination of education
  • Documented history of excellent attendance and punctuality along with excellent interpersonal skills and customer relations
  • Effective time management skills and ability to work with minimal supervision
  • Competency in computer programs, telephone etiquette, and other office procedures
  • Ability to work in a high volume, fast paced clinic
  • Excellent customer service skills
  • Ability to work overtime

Medical Assistant Level

  • 0-1 year of experience.

Medical Assistant Associate Level

  • 1-3 years of experience.

Desired Qualifications*

  • Medical Terminology
  • Computer skills and familiarity with computer applications, including EPIC and Microsoft Office

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

This posting is currently open only to internal candidates. External candidates may apply at Job IDs 258780, 258781, or 258782.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.
Posted 2025-11-03

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