Phone Auditor

Auto-Owners Insurance
Lansing, MI

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Underwriting department as a Phone Auditor. The position requires the person to:

  • Determine proper classifications, premium exposure, and scope of operations applicable to the policyholder based on the audit information obtained
  • Become familiar with premium auditing policies, procedures, and objectives in order to understand their meaning and use
  • Effectively communicate with policyholders, independent agents, and other employees through verbal and/or written means
  • Provide underwriting consultation on proper classification issues
  • Assists with other duties as assigned

Desired Skills & Experience

  • Bachelor degree (candidates with equivalent military, insurance, or other direct experience considered)
  • Aptitude for basic math and accounting
  • Above average communication skills (written and verbal)
  • Organize and interpret policy data
  • Ability to handle multiple assignments
  • Experience in commercial insurance with knowledge of classifications is preferred

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Posted 2025-08-12

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