Aveda Institute Front Desk

Douglas J Aveda Institutes & Salons
Grand Rapids, MI


Douglas J sets the bar in Cosmetology, Esthiology, & Barbering Education. Our Institutes offer an upscale salon setting – because we know that practicing on actual guests will teach the skills necessary to be successful in professional Salons & Spas. We’re part of the Aveda network; a network that has mastered the salon and spa industry and provides students with endless opportunities after graduating. Our program curricula are focused around the Aveda products, services, mission and values, and providing students an opportunity to focus their education on what’s important: technical skills, professionalism, accountability, and guest care/retention.

Job Description



Retail Associate – Haircare, skincare, and Aveda products!

Do you love beauty, fashion, and the salon industry? Are you passionate about providing great customer service and making retail recommendations? If so, we have the job for you!

At Douglas J Institutes & Salons we are seeking a Guest Services Associate to help us ensure our guests have the best experience possible.

About the position:

We’re seeking a Guest Services Associate who enjoys making our guests’ day exceptional. You will help cultivate our guests’ experience by:

  • Providing a smooth check in and check out from their service(s)
  • Scheduling appointments and managing guest flow throughout the day
  • Assisting with retail recommendations and purchases
  • Performing Aveda Rituals of Renewal, such as the hand and arm massage

Qualifications



What we’re looking for:

  • Ability and willingness to work a flexible schedule, including evenings and Saturdays. Typical shift is 8-hours.
  • A serving heart and a charismatic, approachable personality
  • High level of comfort using computers and a cash register, with the ability to learn new systems efficiently and effectively

Additional Information



Why should you apply?

  • Assistance with parking costs
  • Affordable insurance benefits and a 401(k) with a company match
  • Fun, fast-paced work environment
  • Aveda product and service discounts
  • Opportunities for advancement
Posted 2025-07-29

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