Crisis Care Clinician

Job Description

Job Description

BEHAVIORAL HEALTH URGENT CARE CLINICIAN

• Position Overview: Monroe Community Mental Health Authority seeks a licensed master's-level clinician to provide crisis intervention and stabilization services in a behavioral health urgent care setting. The role focuses on individuals experiencing acute mental health crises who do not require emergency room care. This is a fixed daytime schedule supporting stabilization and safety planning.

• Key Responsibilities:

• Conduct comprehensive crisis assessments for individuals presenting to behavioral health urgent care

• Provide de-escalation and supportive intervention for acute mental health crises

• Develop safety plans and stabilization strategies in collaboration with clients

• Assess medication-related concerns and coordinate with prescribers when necessary

• Work with children, adolescents, and adults experiencing behavioral or psychiatric emergencies

• Provide crisis support for individuals experiencing medication issues or behavioral challenges

• Document all clinical interactions according to agency policy

• Collaborate with team members and external providers

• Maintain a calm, professional demeanor in high-stress situations

• Adhere strictly to clinical policies and scope of practice

• Required Qualifications:

• Master’s degree in Social Work (MSW) or related field; Licensed Professional Counselor (LPC) or equivalent master’s-level licensure

• Valid Michigan state licensure (full, limited, or provisional licenses accepted)

• Ability to remain calm and compassionate with individuals in acute distress

• Strong interpersonal and communication skills

• Ability to assess risk and develop appropriate safety interventions

• Commitment to ethical practice and policy compliance

• Experience managing crisis situations with composure and professionalism

• Availability to work fixed Monday–Friday schedule (11:00 AM–7:00 PM)

• Desired Qualifications:

• Experience working in urgent care or emergency mental health settings

• Background working with children or families in behavioral crisis

• Experience with safety planning and de-escalation techniques

• Knowledge of crisis stabilization approaches

• Compensation & Benefits:

• Salary: Pay Grade 10, $33.46–$41.83/hour (based on experience and union steps)

• Health insurance: Begins on Day 1

• Retirement: 17.2% of base earnings annually through dual 401(k) plans (fully vested from Day 1)

• Vision & dental: 100% employer-paid

• Additional benefits: Life insurance, short- and long-term disability at no cost to employee

• Time off: 2 weeks initial vacation (with 5 days paid upfront), sick days, personal days, accruing additional time with tenure

• Student Loan Forgiveness: Eligible for government loan forgiveness program (federal employer)

• Work schedule: 37.5 hours/week, Monday–Friday, 11:00 AM–7:00 PM

• Physical & Environmental Demands:

• Ability to work in a clinical urgent care environment with individuals in acute distress

• Comfort managing challenging interpersonal situations

• Emotional resilience and professional composure under pressure

• Openings: 1 position available

• Selection Process: Candidates will participate in interviews with the program supervisor, program director, and potentially 1–2 additional staff members. Monroe CMHA will conduct credential verification and background checks. Typical hiring timeline: 1–3 weeks depending on candidate responsiveness.

• Important Note: These positions require passion for direct mental health crisis intervention and a willingness to work non-traditional hours. Strong policy compliance, ethical practice, and maintaining appropriate professional boundaries are essential for success.

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