Customer Care Representative

Stefanini Group is hiring!

Stefanini is looking for an Customer Care Representative in Wayne, MI 48184

For quick Apply, please reach out to Ashish Gupta, call 248 582 6546/ email: [email protected]

Job Title: Customer Care Representative

Location: 38303 Michigan Ave Wayne, MI 48184

Shift Timings: M-F; 6:00 AM to 03:00 PM; 1 Hour Lunch 

Potential for 90 days to hire for the right fit

Potentially some weekends as needed

Qualifications:

• Have High School Diploma (or GED), Bachelor's preferred.
• Have ingrained safety mindset, excellent interpersonal and communication skills.
• Employ your strong mechanical aptitude and attention to detail.
• Have knowledge in following written procedures, work instructions and JSAs and proficiency with the Microsoft Office product suite.
• Leadership potential and flexibility that showcases a willingness to work shifts and weekends when necessary.

Responsibilities:

• Supporting the daily operation of CLIENT products in a Customer Automotive Assembly Plant.
• Providing on-site technical and application expertise of product performance including color management, defect identification, and corrective action if necessary.
• Assuring product performance meets or exceeds customer expectations and supports business objectives to become the customer's supplier of choice.
• Responding to customer requirements, enforcing product quality/performance specifications, and supporting new product/application development.
• Supports the efforts of a CLIENT sales/technical team to assure value to the customer for product technical support, problem investigation, analysis, and resolution.
• Managing existing relationships and developing new ones.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face to face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

Education:Employment Type: CONTRACTOR