Senior IT Interface Analyst
Duties:
Lead the configuration effort of new interfaces and enhancements to existing interfaces for Epic applications and their corresponding ancillary systems.
Troubleshoot technical problems and conducts analyses for efficient program/application solutions (in both Cloverleaf and Epic Bridges) which support client business processes, functional and technical requirements.
Assists with activities to monitor and maintain a complex interface environment for efficient program/application operations (including functional and technical system balancing efforts)
Consultant for integration solutions and architecture.
Coordinate solutions and planning with other IT teams. Collaborate with Application Analysts, IT and Operational areas to identify and resolve workflow impacts.
Direct and plan relevant workflow/dataflow sessions and manage resulting requirements changes with senior business sponsors.
Perform occasional training of end users for Bridges end user tools.
Collaborate with work teams, departments, system leadership, clinicians, staff, other IT groups, and technology vendors to define needs and facilitate solutions.
Provides input to estimate work effort and resource requirements for SOWs.
Manages medium-to-complex Epic and circle of support integration issues and critical support/enhancements issues in the The Company HELIOS (Epic) systems.
Performs maintenance (routine requests), incidents resolution, testing activities and assists teammates.
Works closely with Ancillary Departments, HELIOS Application Analysts, Operations, Epic, other technology vendors, and other IT groups to triage, diagnosis and resolve all interface production support issues to the satisfaction of our customers.
May supervise the activities and efforts of 1-2 other Interface Analysts, providing leadership, mentoring and coaching on interface activities.
7 years of applicable work experience required (in addition to the degree substitution experience if applicable); 5 years applicable experience in a Healthcare setting preferred (in addition to the degree substitution experience if applicable). Preferred technical experience includes strong knowledge of state-of-the-art software engineering approaches in design, build, test, debugging problems, and ongoing technical support, and ability to articulate examples of workflows and processes associated with that experience.
Expertise with healthcare industry standard messaging formats (e.g., HL7, XML, ANSI x12)
Experience/exposure to the System Development Life Cycle (SDLC)
Current Certification on Epic Bridges (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment)
Certification on Cloverleaf interface engine (version 20.1 or higher) (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment)
Experience on at least two (2) major system implementations
Excellent communication and interpersonal skills
Demonstrated working knowledge of medical terminology Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the The Company Customer Service Policy and summarized below:
Communication
Ownership
Understanding
Motivation
Sensitivity
Excellence
Teamwork
Respect Must practice the customer skills as provided through on-going training and in-services Must possess the following personal qualities:
Be self-directed
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values Education:
Bachelors degree in Information Systems related area required or 5 years of additional full-time experience (in addition to years of experience below) of related application maintenance/development of system integration in a healthcare environment (in lieu of the degree requirement). Languages:
English Read Write Speak
Recommended Jobs
Home Care Scheduler
Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Paid time off Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summar…
Housekeeping Supervisor
Housekeeping Supervisor Housekeeping Supervisor oversees the work of housekeeping staff and ensure that manufacturing locations, and other facilities are kept clean and safe. They enforce staff com…
General Dentist/Implantologist
Job Description Job Description Description:Join Shared Practices Group as a General Dentist/Implantologist in Lansing, MI At Shared Practices Group (SPG), we are redefining what dentistry can…
Compressor Technician
Job Description Job Description At OTC, being a Service Technician means more than fixing equipment—it's about building a future with a company that invests in you. You'll work hands-on with indu…
Dietary Aide
Job Description Job Description Dietary Aide StoryPoint Kalamazoo Position Summary: Part-Time, 6am-2pm and 4pm-8pm The Dietary Aide performs a variety of food service functions in ma…
Respiratory Therapist
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated techno…
Web accesibility Reviewer
Required Skills • 1+ years of testing applications for digital accessibility • 1 year working with Web Content Accessibility Guidelines (WCAG) • Advanced knowledge of Web Content Accessib…
Clinical Nurse Preceptor - Med Surg
Detroit Receiving Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanc…
Receptionist
Job Description Job Description Receptionist Flourish Collection at Oakland Charter Township by StoryPoint Group Overview: Location: 3215 Silverbell Rd, Oakland Township, MI 48306 Posi…
PH - Switcher FT
Minimum Education •None required Minimum Experience •No experience required; six (6) months of experience as a package handler or switching/CDL operator experience preferred. Knowledge …