Physical Auction Supervisor

General information

Ref # 21643

Remote? No

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

Location: must reside in Detroit, MI. This is a hybrid in-office position in our Detroit office.

If you enjoy being a leader and leading the best teams in auto servicing, this may be the right opportunity for you! You will coach and lead your team to help our customers, while working in a fun team environment. You will go home feeling like you made a difference and watch your team grow, develop, and succeed. As a Physical Auction Supervisor, you will spend your day guiding your team, ensuring procedures are followed and serving as a liaison between the customer, dealerships, vendors and financial institutions.

What is Remarketing? Here at Ally, we prepare and manage the inventory of Ally's U.S. pre-owned retail and lease-return vehicles, which includes Vehicle Return Management, Transportation Logistics Inspection, Title Coordination, Online and Physical Auction Sales. Visit to learn more.

The Work Itself

• Review distressed inventory and make sell decisions to optimize proceeds
• Provide review and approvals on distressed inventory based on regulatory and compliance guidelines
• Reconcile and balance the close-out sale of distressed sale activities
• Facilitate, reconcile and clear yearly distressed inventory audit to include process improvements and trends
• Maintain and build upon auction supplier relationship with bi-weekly meetings
• Manage and lead project log activity
• Create sale, activity and inventory reporting to supplier on a weekly basis
• Monitor distressed volume metrics to identify process improvements, validate information while ensuring fluid operations
• Routinely exhibits a strong work ethic and high degree of self-motivation
• Lead and maintain a good working relationship with auction and clients, while acting as the liaison for Ally in all facets of company business activities

The Skills You Bring

• Associate / Bachelor's degree in business related discipline required. Experience may be used as a proxy for education.
• 1 + years in customer service or financial services industry is needed
• Car auction experience
• Prior leadership experience is preferred
• Project management skills and ability to effectively prioritize tasks
• Strong decision making and demonstrated leadership ability
• High level of interpersonal skills to work effectively with others
• Knowledge of used vehicle market and distribution systems
• Strong analytical ability
• Extensive experience with and understanding of Ally operations and overall branch operations
• Some travel will be required

#DFS

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging: 55000

Experienced: 75000

Expert: 95000

Incentive Compensation: This position is eligible to participate in our annual incentive plan