Clinical Director

CareWell Services Southwest
Battle Creek, MI

Job Description

Job Description

Position Summary:

Provide leadership and ensure quality outcomes of care managers for participants. Oversee the monitoring and documentation of compliance with federal, state, and local governmental and agency requirements.

$1,000.00 Sign on bonus!

Supervisory Responsibilities:

  • Provides supervisory responsibility in accordance with CareWell Services policies and procedures. Oversee the Clinical Manager.

Duties/Responsibilities:

  • Development and oversight of services provided to participants through collaborative team approach.
  • Oversee development of Person-Centered Service Plans, level of care determination, linking to appropriate resources, service delivery and service follow-up to assure quality services
  • Provide leadership to the care management team to encourage evidence-based practices.
  • Monitor training and support to the care management team.
  • Collaborate with staff and service providers by guiding staff to think creatively, resolve conflict and prioritize participant’s needs, goals, and interests.
  • Perform Clinical Quality initiatives in collaboration with the Quality team to ensure compliance with CQAR, AQAR standards, and Quality Indicator Performance, develop and implement training for care management as necessary.
  • Collaborate with Leadership Team to solve operational problems and to improve services.
  • Conduct audits on clinical documentation and care plans.
  • Monitor clinical outcomes. (hospitalization, critical incidents)
  • Supports achievement of agency’s mission and vision and other duties as assigned.

Education:

  • Must possess a current Michigan RN or Social Work license.
  • Must possess a bachelor’s degree.
  • Master’s degree preferred.

Experience:

  • At least five years of human services experience working with disabled and aging (60+) population.
  • Knowledge of Medicaid eligibly requirements.
  • Supervisory experience.
  • Knowledge of Aging & Adult Services and MI Choice Waiver.

License and /or Certification:

  • Possess a current Michigan RN or Social Work license.
  • Current CPR Certification preferred (ACLS preferred)

Required Skills:

  • Possess the interpersonal skills and professionalism needed to effectively engage with the public, co-workers and assist participants.
  • Flexible and adaptable in various situations and when interacting with many different personalities.
  • Proficient in Microsoft Office Suite or related software.
  • Ability to analyze and diagnose problems and work independently to solve them.
  • Excellent organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to maintain confidential information.
  • Must be able to travel to offsite assignments.

Life-Work Harmony: If you are seeking a career where your personal well-being is valued as much as your professional contributions, CareWell Services SW is the place for you. This is why we foster a supportive, hybrid culture to allow you to bring your best self to work. We offer a work environment to give you a balanced approach between personal and professional life. NO WEEKENDS- NO HOLIDAYS- NO NIGHTS!!

All-Encompassing benefits package: Matching up to 3% for 401(k) plan (vested on day one of enrollment), three medical/dental insurance plans which includes two plans that are no cost to the employee, generous PTO of 3 weeks your first year, short-term disability, a flex spending account, employer paid life insurance with the option of adding spouse and children. Fifteen paid holidays. AFLAC specialty insurance. Employer paid liability insurance. Tuition reimbursement.

Posted 2026-06-05

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