Lead LMS Administrator

Role summary / purpose

Learning Management System (LMS) Administrator

Company introduction

We are seeking a Lead LMS Administrator to support our North American manufacturing operations.

Key responsibilities

• Serve as the Lead LMS Administrator for Cornerstone LMS in North America
• Provide technical support and troubleshooting for Manufacturing and Health & Safety LMS Administrators
• Act as the primary point of contact for LMS Administrators across North American manufacturing sites
• Review, update, and create SOPs, user guides, and training documentation
• Facilitate train-the-trainer sessions and support LMS Administrator development
• Support Articulate 360 (Rise & Storyline) users with training and troubleshooting
• Help manage mandatory training assignments, completions, and reporting for employees
• Monitor training access and completion metrics and develop reporting processes
• Support Badge Attendance App/Event Tracker activities and LMS integrations
• Partner with ICT teams to resolve LMS system issues and enhancements

Requirements - education & experience

• Experience administering Learning Management Systems (Cornerstone preferred)
• Experience with Articulate 360 (Rise & Storyline)
• Strong project management, organizational, and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and collaborate with diverse teams
• Strong customer service mindset with the ability to train and support users

Nice-to-have / preferred skills

• Bachelor's degree
• Experience creating SOPs, user guides, and training materials
• Experience delivering train-the-trainer sessions
• Familiarity with Learning Experience Platforms (LXP), such as EdCast
• Experience supporting LMS environments within manufacturing, training, or corporate learning organizations
• Quick learner with strong technical aptitude
• Comfortable supporting and training users with varying levels of LMS knowledge
• Self-motivated and able to manage multiple priorities

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting [email protected] or fill out this form to request accommodations.