Support Services Coordinator (Hospitality)

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Miller Johnson, one of Michigan's largest full-service law firms, is seeking a Support Services Coordinator for our downtown Grand Rapids office. The primary emphasis of this role is on hospitality, with a particular focus on conference room setup and providing backup support for the receptionist

RESPONSIBILITIES

• Collaborate with team members to efficiently fulfill all Support Services responsibilities, creating a harmonious and productive office atmosphere.
• Ensure that conference rooms are set up in a timely and accurate manner, aligning with the specific needs and preferences of attorneys and clients. This includes configuring seating arrangements and other meeting requirements.
• Effectively serve as a backup for the receptionist during their breaks, lunches, vacations, or other absences. Greet visitors, answer phone calls, and provide essential front-desk support while maintaining a welcoming and professional demeanor.
• Assist in the maintenance and stocking of galleys and supplies to ensure that staff and visitors have access to refreshments and necessary office materials.
• Provide coverage for various Support Services functions as needed, ensuring the seamless operation of office services.
• All other duties as assigned.

SKILLS AND EXPERIENCE

• High school diploma or equivalent; additional relevant training or certifications may be a plus.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills to interact with attorneys, clients, and colleagues in a professional and welcoming manner.
• Proficiency in conference room equipment setup and usage is desirable.
• Familiarity with office equipment and procedures, such as mail handling and copy services.

At Miller Johnson, we believe in fostering an exceptional work experience that includes a healthy work-life balance, an inclusive culture that values uniquely talented team members, and a technologically advanced work environment. We offer competitive wages, flexible scheduling, paid time off, and annual performance reviews. Our benefit package includes medical, dental, vision, life insurance, short and long term disability insurance, long-term care insurance, 12 weeks paid parental leave, tuition reimbursement, adoption assistance and a 401(k) retirement plan. EOE.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person