Automotive Service Writer
As an Automotive Service Writer at Graff Chevrolet of Bay City, you will be responsible for effectively communicating with customers regarding their vehicle service needs and ensuring a seamless experience throughout the service process. Responsibilities:
- Interact with customers to understand their service requirements
- Provide detailed estimates and timelines for service completion
- Coordinate with technicians to ensure timely and efficient service delivery
- Maintain customer records and update service history
- Address customer inquiries and concerns with professionalism and courtesy
- Prior experience in customer service or automotive industry preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of basic automotive terminology and service procedures
- High school diploma or equivalent
- Competitive compensation ranging from $35,000.00 to $75,000.00 per year
- Healthcare benefits and retirement savings options
- Career growth opportunities within a reputable automotive dealership
- Employee discounts on automotive services and products
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