Salon coordinator/Manager

Job Title: Salon Coordinator/Manager

About Kd Chanel Beauty Salon:

At Kd Chanel Beauty Salon, located in the heart of Michigan, we're dedicated to providing a luxurious and trend-setting experience for our clients. We pride ourselves on our team of talented stylists, personalized service, and commitment to using top-of-the-line products to enhance natural beauty. Our salon is a place where clients can relax, rejuvenate, and leave feeling confident and glamorous.

Job Summary:

We are seeking a highly organized, passionate, and experienced Salon Coordinator/Manager to lead the daily operations of Kd Chanel Beauty Salon. The ideal candidate will be a proactive problem-solver with exceptional communication and customer service skills, and a flair for creating a high-end, welcoming atmosphere. You will be responsible for ensuring seamless salon operations, inspiring and managing staff, and exceeding client expectations.

Responsibilities:

* Oversee all aspects of day-to-day salon operations, including opening and closing procedures, ensuring a smooth and efficient workflow.

* Manage appointment scheduling using our salon software, optimizing stylist schedules and client bookings.

* Lead, mentor, and train salon staff, including stylists, assistants, and receptionists, fostering a positive and collaborative team environment.

* Handle client inquiries, concerns, and complaints with grace, professionalism, and a focus on resolution and client satisfaction.

* Manage inventory of salon supplies, retail products, and equipment, ensuring adequate stock levels and minimizing waste.

* Implement and enforce salon policies and procedures, maintaining a consistent and high standard of service.

* Collaborate with the owner on marketing and promotional activities, contributing creative ideas to attract new clients and retain existing ones.

* Maintain the salon's pristine appearance, ensuring a clean, organized, and luxurious environment for clients and staff.

* Process payments, manage cash flow, and reconcile daily sales transactions accurately.

* Track and report on key performance indicators (KPIs), providing insights to improve salon performance and profitability.

Qualifications:

* Minimum of 2 years of experience in a salon or spa management role, preferably in a high-end environment.

* Exceptional communication, interpersonal, and customer service skills, with a proven ability to build rapport with clients and staff.

* Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple responsibilities effectively.

* Proficiency in salon software (e.g., Salon Iris, Millennium) and point-of-sale (POS) systems.

* Demonstrated leadership and team-management skills, with the ability to motivate and inspire a team to achieve goals.

* Knowledge of current beauty trends, products, and services.

* High school diploma or equivalent; additional education or certification in business management or cosmetology is a plus.

Benefits:

* Competitive salary commensurate with experience

* Health insurance benefits

* Paid time off and holidays

* Employee discounts on salon services and products

* Opportunities for professional development and advancement

To Apply:

Please submit your resume, cover letter, and any relevant certifications to [email protected] In your cover letter, please highlight your experience in salon management and your passion for the beauty industry.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person