Restaurant Team Member
Restaurant Team Member Job Summary
- Welcome guests and deliver awesome guest service in a courteous and timely manner.
Responsibilities
- Greet Guests to make them feel comfortable and welcome.
- Follow the restaurant’s operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift.
- Demonstrate knowledge of the brand and menu items.
- Serve food to Guests in a courteous and timely manner.
- Quickly and accurately prepare food items including prep, salads, soups, sandwiches and much more.
- Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve.
- Follow sanitation and safety procedures including knife handling and kitchen equipment.
- Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas.
- Effectively handle Guest concerns and complaints.
- Work as a team to prepare the restaurant for each shift.
- Acts with integrity, honesty and knowledge that promotes the culture of the restaurant.
- Maintains regular and consistent attendance and punctuality.
- Contributes to a positive team environment.
- Maintain highest QSC standards at all times.
- Other duties as assigned.
Qualifications
- Excellent Guest service skills required
- Ability to work in a fast paced environment
- Team oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with Guests and team members
- Ability to work nights, weekends and holidays
- Previous restaurant experience preferred.
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