Receptionist
Job Description
Job Description
Job Summary:
We are seeking a friendly, organized, and detail-oriented individual to join our team as an Automotive Service Department Receptionist . The ideal candidate will be the first point of contact for customers and provide excellent customer service while assisting with administrative tasks in the service department.
Responsibilities:
- Greet customers and answer incoming calls in a professional manner.
- Schedule service appointments and coordinate with service advisors and technicians.
- Maintain accurate records of customer interactions and service history.
- Provide information on services offered and pricing details.
- Process payments and handle basic invoicing tasks.
- Assist in maintaining a clean and organized reception area.
- Perform other clerical duties as needed.
Requirements:
- Previous experience in a customer service or receptionist role preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Basic knowledge of automotive services is a plus.
- Proficiency in computer applications, including scheduling software.
- Professional and friendly demeanor.
Benefits:
- Competitive pay based on experience.
- Health, dental, and vision insurance (if applicable).
- Paid time off and holidays.
- Opportunities for career growth and advancement.
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