Office Manager

Integrated Autism Center LLC
29377 Hoover Road Warren, MI 48038, USA

We are looking for an organized, multitasking, high-energy Medical Office Manager with billing experience to join our team full-time . You must have a passion for helping kids learn and have fun!

• As the Office Manager, you will be responsible for keeping everything running smoothly in the center. You are a core team member, utilizing your multitasking, organization, and communication skills daily.
• It will be critical for you to understand a sense of urgency and prioritize tasks quickly.
• The office is quite busy; at any given time, you may be checking in parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.

JOB DESCRIPTION:

• Work at the front desk Monday - Friday 7:45am-4:30pm.
• Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out).
• Client Intake Procedures (give tours, review admissions forms, schedule assessments).
• Insurance Correspondence (benefit verification, preauth requests).
• Purchasing duties (Stock office supplies).
• Scheduling (Create client/staff daily schedules, track cancellations).
• Billing (Submitting claims once a week, checking benefits, and getting authorizations)
• Cleaning Duties (keep lobby and conference room clean and orderly).
• Plan Monthly Client Field Trips (accept permissions slips, arrange transportation).
• Staff Onboarding (prepare locker/uniforms, review employee handbook with them).
• Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events).
• Event planning for staff (make arrangements for Quarterly staff in-service trainings and team building activities).

QUALIFICATIONS:

• Pass employment screening.
• Excellent oral and written communication skills.

EXPECTATIONS:

• Provide high-quality customer service to our clients.
• Maintain client privacy in accordance with HIPAA laws.
• Maintain the clinic's reputation for an organized, team environment.
• Behave professionally with all staff members, clients, and caregivers.

BENEFITS:

• Salary: $16-$20/hr (depending on experience).
• Quarterly bonus based on financial performance.
• Company paid certification opportunities.