Call Center Representative - Physical Therapy Clinic
Job Description
Job Description
Company Description
Employment Type: Full-Time / Part-Time
Are you a friendly, organized, and detail-oriented individual who enjoys helping others? Our growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. If you thrive in a fast-paced environment and want to be part of a team focused on improving lives, we’d love to hear from you!
About Us:
We are a patient-centered physical therapy clinic dedicated to helping individuals recover, strengthen, and thrive. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.
Job DescriptionKey Responsibilities:
- Answer incoming phone calls in a courteous, professional manner
- Schedule, confirm, and reschedule patient appointments
- Provide information about our services, therapists, and clinic policies
- Verify insurance coverage and collect necessary patient details
- Assist with appointment reminders, follow-ups, and general inquiries
- Accurately enter and update patient information in the scheduling system
- Communicate effectively with clinical staff to ensure smooth workflow
- Previous experience in a medical call center or healthcare office (preferred but not required)
- Excellent verbal communication and customer service skills
- Strong attention to detail and ability to multitask
- Familiarity with medical terminology and insurance verification is a plus
- Proficient with computers, scheduling software, and basic office tools
- Bilingual (English/Spanish) a plus
- Competitive pay and growth opportunities
- Supportive and collaborative team environment
- On-the-job training and development
- Health benefits (for eligible employees)
- Meaningful work helping people improve their quality of life
Recommended Jobs
FedEx Delivery Driver
Join our team and begin your future in FedEx Delivery TODAY! with the local company, Barbosa Inc. , out of Belleville, Michigan. Start your new career within days earning anywhere between $800…
Assistant Community Manager
Founded in 1923, The Yarco Companies, is a full-service, multi-family real estate firm that delivers highly specialized Property Management Services, and focuses primarily on Affordable Housing. To l…
Associate, Transaction Advisory
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s lea…
RN Registered Nurse - $15,000 Sign On Bonus! **NEW RATE**
Join our EPIC Team at Wexford Senior Care Center! Our Registered Nurses are a part of our skilled nursing team that provides specialized care to patients in a variety of areas including orthopedi…
Construction Project Manager
Job Description Job Description Build Schools That Shape Michigan's Future Project Manager – K–12 Education Why This Role Exists + What You'll Lead Clark is looking for a Project Manager…
Board Certified Behavior Analyst (BCBA) | Competitive Salary, Autonomy and Clinical Impact
Job Description Job Description Urgently Hiring! Join us in Northern Michigan - voted best place to live and one of the most beautiful locations in the country by multiple publications and tele…
(Seasonal) Grounds Maintenance Worker
PAY RATE: $13.75 - $14.52 per hour DOQ (up to 600 hours per year). Eligible part-time employees will receive up to a $5.75 per hour retention bonus for all hours worked from Memorial Day throu…
Speech Language Pathologist / Speech Therapist / SLP / PRN
Speech-Language Pathologist / SLP Broad River Rehab is seeking a Speech-Language Pathologist to join our Houghton Lake, MI Skilled Nursing Facility. PRN "as needed" As a Speech-Language Path…
Lounge Bartender/Mixologist
Job Description Job Description Come be a part of this great team in this diner-forward open kitchen concept. A fun, bustling & refined breakfast & lunch concept. The open kitchen and diner count…
Medical Social Worker
Job Description Job Description Benefits: ~ performance based bonus ~401(k) ~401(k) matching ~ Bonus based on performance ~ Company parties ~ Health insurance ~ Paid time off ~ Tra…