Automotive Used Car Manager

Used Car Manager

Gordon Chevrolet | Garden City, MI

About Gordon Chevrolet

Gordon Chevrolet is a nationally recognized, award-winning dealership with a 43-year legacy of excellence and family ownership. Known for integrity, performance, and customer-first culture, we’ve built a reputation as a trusted automotive leader. As we continue to grow, we are seeking a driven, results-oriented Used Car Manager to help elevate and expand our used vehicle operations.

Position Overview

The Used Car Manager will co-lead all aspects of the used vehicle department, with a primary focus on driving sales performance, profitability, and team development . This is a hands-on leadership role ideal for a motivated professional who thrives in a fast-paced environment and is passionate about training, TOs, CRM utilization, inventory strategy, and building high-performing sales teams.

Key Responsibilities

Sales Strategy & Performance

• Develop and execute effective sales strategies to maximize used vehicle volume and gross

• Monitor key performance indicators and sales trends, adjusting strategies as needed

• Collaborate with executive leadership to meet departmental goals and profitability targets

• Utilize CRM tools to improve lead management, follow-up, and closing ratios

Inventory Acquisition & Management

• Source, acquire, and manage quality used inventory aligned with market demand

• Maintain optimal inventory levels to balance turn, volume, and profitability

• Ensure accurate, competitive pricing based on real-time market data

• Oversee vehicle reconditioning to ensure quality, safety, and cost control

• Build and maintain relationships with auctions, wholesalers, and vendor partners

Team Leadership & Development

• Lead, coach, and motivate sales consultants to consistently exceed performance goals

• Foster a positive, accountable, and customer-focused team culture

• Conduct ongoing training in product knowledge, sales processes, and customer engagement

• Provide clear expectations, performance feedback, and professional development support

Pricing & Appraisals

• Accurately appraise vehicles using market data, condition, and dealership objectives

• Regularly review and adjust pricing strategies to stay competitive and maximize profit

• Ensure appraisals are fair, consistent, and aligned with market conditions

Customer Experience

• Ensure a seamless, professional customer experience from first contact through delivery

• Resolve customer concerns promptly and effectively

• Consistently meet or exceed customer satisfaction benchmarks

Qualifications

• 3+ years of experience in used car management or a comparable automotive leadership role

• Proven success growing used vehicle sales, volume, and profitability

• Strong understanding of pricing, appraisals, inventory control, and market analytics

• Experience managing reconditioning processes and cost efficiency

• Exceptional leadership, communication, and interpersonal skills

• Strong negotiation, closing, and TO skills

• Data-driven mindset with the ability to adapt to changing market conditions

• Positive attitude, high energy, and passion for the automotive industry

• Valid driver’s license and clean driving record

Why Gordon Chevrolet?

• Competitive compensation and benefits package

• Supportive, collaborative, and family-oriented culture

• Long-term stability with a 43-year family-owned organization

• Opportunity to make a real impact in a high-volume, growth-focused dealership

If you are an experienced used car leader ready to take the next step in your career with a dealership that values performance, people, and integrity—we’d love to hear from you.