Assistant Bank Manager

Job Description

Job Description

Be Proud, Be You, Be Independent!

Are you a seasoned banking professional with leadership experience looking to take the next step in your career? If so, we need you!

At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company.

About the Job:

Join our team as an Assistant Bank Manager !

You'll play a key role in branch operations, ensuring top-notch customer service by managing account openings, addressing inquiries, and solving routine and complex challenges. Engage in sales activities and contribute to team development. Step up as the acting Branch Manager when needed.

If you're passionate about banking and leadership, apply now to support our mission of inspiring financial independence today, with tomorrow in mind .

Why You Should Apply:

• Competitive compensation package.
• Accommodating and flexible paid time off.
• A knowledgeable, goal-driven, and exciting team of colleagues.
• Exposure to different areas of banking and the ability to work with leaders within the industry.
• Community-focused events and volunteer opportunities.

What You Will Do:

• Responsible for the daily operations of the branch including, support of branch administration related policies, procedures and audits, staffing (scheduling and coaching), client escalation issues.
• Share responsibility with the Branch Manager for development of branch staff; including training, coaching, evaluation of performance, and disciplinary actions.
• Provide new product and service training to clients and staff. Assists clients with other services including account migration from other banks, account maintenance, and loan support.
• Assist clients with other services including account migration from other banks, account maintenance, and loan support.
• Serve as primary back-up for teller line operations.
• Serve as point-of-contact for branch personnel and customers who have operational questions including override authorities.
• Supports branch growth initiatives including promoting Independent Bank.
• Participate in special projects relating to product conversions and new product development.
• Assist with complex transactions including providing overrides and functions requiring additional authorization levels.
• Perform other duties as assigned.

What We're Looking For:

• High School Diploma
• 3+ years of banking experience preferred.
• 1+ year of direct or indirect leadership experience.
• Excellent interpersonal, presentation and communication skills.
• In-depth knowledge of Independent Bank products and services to continually provide excellent client service, including introduction of additional Bank products to enhance the client’s relationship by referral to appropriate department or staff whenever possible.
• Ability to demonstrate/train Bank clients and prospects on deposit products in their place of business.
• Represent the Bank to the community through good customer relations.
• Available to travel throughout the region/state to work at other branches or attend meetings.

Be Proud. Be YOU. Be Independent!