Customer Service Representative
Customer Service Representative Do you have exceptional communication skills? Do you enjoy providing superior customer service in a fast-paced office environment? Are you a team player looking for a solid team to join? If so, keep reading! Who We Are
We are a family-owned and operated HVAC contractor in the Metro-Detroit area and have been serving our customers since 1948. We have developed a culture that invites our employees to be an integral part of our team by inspiring with praise, recognition, and offering ongoing training and education. Our customers rave about our technicians and demand only they can work in their home. We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. People often come to us simply looking for a job, but they stay because they have found a fulfilling career with room to grow and opportunities to excel. Why Choose C&C Heating and Air Conditioning?
- $15.00 – $17.00 per hour
- Medical, dental & vision insurance
- Paid Time Off
- 401(k)
Location: Roseville, MI
Schedule: Day shift Overview
We are looking for a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the frontline connection with our clients, providing exceptional service, resolving inquiries, and ensuring customer satisfaction. The ideal candidate is professional, detail-oriented, and passionate about helping others. Responsibilities
- Deliver outstanding customer support via phone, email, and chat
- Conduct outbound calls to follow up with clients and address questions or concerns
- Provide accurate product information, assist with order processing, and resolve issues
- Handle cash transactions accurately and efficiently
- Maintain detailed records of customer interactions through precise data entry
- Use computer systems to track requests, feedback, and resolutions
- Collaborate with team members to improve processes and enhance the customers’ experience
- Previous experience in customer service or a client-facing role preferred
- Strong proficiency with office software applications and accurate data entry skills
- Bilingual skills are a plus and highly valued
- Excellent communication, organization, and multitasking abilities
- Positive attitude with patience, empathy, and professionalism when assisting customers
Recommended Jobs
Busser/Dishwasher
Job Description Job Description Busser/Dishwasher needed for a high volume restaurant/brewery. Company Description Frankenmuth Brewery and The River View are very popular destinations and ev…
Latch Key Supervisor Befor and After Care Split Shift
Program management Plan and implement daily activities: Develop and oversee age-appropriate recreational, creative arts, and academic activities. Homework buddy up programs and lesson planning of…
Automotive Dynamometer Technician
Immediately looking for Dynamometer Technician’s for a large Tier 1 Automotive Supplier in the Livonia, MI area. These are long term, (contract to direct hire) based on experience. Hours: Monday-Frid…
Meat Cutter Butcher Experienced Only
Job Description Job Description We are a wholesale meat company. Must be an experienced meat cutter with at least 5 years experience. Duties include cutting of beef, pork and poultry. At times ma…
Store Manager - $5,000 Sign-On Bonus!
Overview: REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co…
Caregiver
Job Description Job Description .Home Helpers Home Care of Rochester, MI offers flexible part-time and full-time schedules that allow you to balance work and family. We serve clients in Oakland a…
Current Model Engineer
Current Model Engineer Location Southfield, MI : Group Description Magna's ADAS technologies are shaping an autonomous future and improving lives. Full autonomy is coming. But to create the techn…
Billing Specialist - Legal
Job Description Job Description We are conducting a search for our next Legal Billing Specialist! We're looking for a law firm professional with experience billing attorney time, and accommodatin…
Department Supervisor - 2nd Shift
At La Colombe, we relentlessly pursue innovation and have spent the last 25+ years pushing the boundaries of traditional coffee expectations. From our products' quality to our service's precision, La…
Jefferson Fry Co. Is Hiring
Jefferson Fry Co. Is Hiring Sep 13 | Jefferson Fry Co. Jefferson Fry is now hiring for their new location here at The Shops at Farmington Valley. Apply Now Back to CareersShare