People experience manager

Employment status: Full-Time, Remote

Reports to: Sr. Director of People & Talent

Application period: 11/3/2025 - 11/9/2025

Start date: ASAP

Salary range : $80,600 - $94,600, commensurate with experience

Who We Are

Saga Education is the nonprofit leader in high-impact tutoring, with an ROI that is among the best nationwide. We leverage the power of human capital and technology to accelerate student outcomes and foster educational excellence for students. Rigorous research shows that high-impact tutoring raises grades and builds student confidence and a sense of belonging. Saga co-designs and collaborates to develop and implement high-quality tutoring models, offering learning technology and resources to enable effective tutoring. To find out more about Saga Education, visit saga.org.

We are proud to have helped tens of thousands of students over our first decade—now the goal is to partner with states and districts to support the millions of students who struggle with early literacy and 6th–12th-grade math. Find out how you can be a part of the meaningful change needed to accelerate educational excellence. Visit saga.org/change.

Saga Education | Change the Equation

What You'll Do

The People Experience Manager plays a critical role in fostering an equitable, transparent, and engaging employee experience. This role is responsible for leading employee relations practices that align with Saga's culture and organizational values, while also driving initiatives that enhance employee engagement, sense of belonging, and retention. As a member of the OD Team, this individual will advise leaders, influence organizational practices, and develop strategies that strengthen the overall employee lifecycle. Key responsibilities include, but are not limited to:

Employee Relations & Compliance

• Serve as the primary contact for employee relations concerns, ensuring issues are resolved with fairness, consistency, and alignment to Saga's culture and competencies
• Advise and coach managers and senior leaders on employee relations issues, interpretation of policies, and best practices
• Administer unemployment insurance and EEOC claims processing; partner with external counsel to resolve escalated matters as needed
• Develop, implement, and maintain employee-related policies and procedures that comply with federal and state laws
• Support HR compliance audits and lead related training initiatives, such as harassment and diversity training

Culture & Employee Experience

• Facilitate employee engagement survey administration and support department leaders to improve outcomes
• Create, implement, and maintain an employee experience roadmap that fosters opportunities to connect, build community, and reinforce organizational culture
• Develop and oversee formal and informal employee recognition programs to celebrate individual and team contributions
• Partner with Organizational Development team members to analyze internal feedback (e.g., surveys, focus groups) and design strategies that strengthen engagement, retention, and employee satisfaction
• Establish, report on, and monitor key performance indicators (KPIs) to measure and improve the employee experience, alongside the Organizational Development team
• Serve as the lead on Employee Resource Groups

Performance Management

• Oversee the implementation and continuous improvement of the organization's performance management framework
• Ensure that goal-setting, feedback, and evaluation processes promote equity, accountability, and professional growth
• Partner with senior leadership to align performance outcomes with organizational objectives
• Support the development of leadership capability and career growth opportunities across the organization
• Leverage performance data to inform career development, engagement strategies, and organizational development efforts

Leadership & Collaboration

• Collaborate with People & Talent team members to ensure employee experience strategies are integrated across all HR functions
• Serve as a trusted advisor and thought partner to senior leadership on matters related to organizational culture and employee well-being
• Lead other projects and initiatives as assigned

What We'll Use To Measure Success

• Mission Alignment - You recognize challenges in education and demonstrate a commitment to continuous growth and improvement.
• Decision Quality - You make good, timely decisions that keep the organization moving forward
• Manages Ambiguity - You operate effectively, even when things are not certain or the way forward is not clear
• Directs Work - You provide direction, delegating, and removing obstacles to get work done
• Develops Talent - You develop people to meet both their career goals and the organization's goals
• Manages Conflict - You handle conflict situations effectively, with a minimum of noise

What You Bring

• Bachelor's degree in Human Resources, Organizational Development, or a related field
• 7+ years of progressive HR experience, with at least 3+ years in employee relations, culture, or organizational development
• Strong knowledge of federal and state employment laws and HR compliance practices
• Proven ability to handle sensitive and complex employee relations matters with discretion and integrity
• Demonstrated experience developing and implementing culture and engagement initiatives at scale
• Strong facilitation, coaching, and conflict-resolution skills

What We'll Provide

Saga Education offers competitive compensation and benefits, including health insurance, IVF coverage, paid parental leave, an optional FSA, and telehealth benefits. Saga offers a generous PTO package, which includes a paid Winter Wellness Break, an optional 401(k) plan, and company-provided technology. All employees have access to our comprehensive Employee Assistance Program and Saga 360 Wellness Program.

Saga is committed to equal employment opportunities for all employees and applicants, including veterans and individuals with disabilities. In compliance with the ADA, we provide reasonable accommodations for qualified individuals with disabilities. If you need accommodation during the application or interview process, contact [email protected].

Thank you for applying to Saga Education.

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