Service Coordinator
We are searching for another member to add to our close-knit team as a Service Coordinator. We are a hard working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. Our office is fast-paced where no two days are the same. There is a high level of activity so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care so we are looking for those individuals with great customer service skills. Your responsibilities will include:
- Answering phones
- Working with clients and handling every phase of their jobs
- Scheduling appointments
- Working with employees in the field
- Responsible for problem resolution for clients
- Maintaining customer database and input of information into computer
- ***SOME REMOTE OPPORTUNITY MAY EXIST AFTER TRAINING***
- Good organization skills and be able to multi-task
- Computer experience including Word and Excel
- Strong and precise follow through
- Written and oral communication skills are essential
- Ability to prioritize work assignments, critical tasks and routine work
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