Accounts Receivable Administrator - Collections - Grand Rapids MI

Applied Innovation
Grand Rapids, MI
Applied Innovation is seeking a highly motivated and results-driven Accounts Receivable Administrator to join our team. The ideal candidate will possess a deep understanding of the collections process, along with a strong background in collections laws and procedures. This individual will demonstrate an assertive yet professional approach to obtaining payments, while maintaining a courteous and customer-focused demeanor. This is a Monday to Friday position from 8 am to 5 pm located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512.

Key Responsibilities:

Collections and Payment Follow-Up:
  • Conduct timely follow-up on overdue accounts and outstanding invoices.
  • Communicate with customers via phone, email, or letter to resolve payment issues and ensure timely collection.
  • Document all collection efforts and escalate unresolved issues to management as needed.
Payment Processing:
  • Record and process incoming payments, including checks, wire transfers, and electronic payments.
  • Reconcile payments with outstanding invoices to ensure accurate accounts.
Account Reconciliation:
  • Perform regular account reconciliations to ensure that all payments are correctly applied and accounted for.
  • Investigate and resolve discrepancies between customer payments and accounts receivable records.
Customer Support:
  • Respond to customer inquiries regarding billing, payment status, and account balances.
  • Assist customers in resolving any payment or billing issues, ensuring positive relationships.
Reporting:
  • Prepare regular reports on aging accounts, outstanding balances, and collections progress for management.
  • Assist with month-end and year-end closing processes by providing accurate accounts receivable data.
Documentation and Compliance:
  • Maintain accurate and up-to-date customer account records.
  • Ensure compliance with company policies, legal requirements, and industry standards regarding invoicing and collections.
Qualifications:
  • Education: High School diploma or equivalent.
  • Associate’s degree in accounting or finance, preferred.
  • Experience: 1–3 years of experience in accounts receivable, billing, or a related financial role, preferred.
  • Experience with accounting software (e.g., E-Auto) is preferred.
Skills:
  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Strong communication skills, both written and verbal.
  • Proficient in Microsoft Office, particularly Excel.
Physical Requirements:
  • Primarily office-based, it involves sitting at a desk, using a computer, and handling documents.
Applied Innovation offers a full benefit program that includes medical, dental, vision, life, short-term disability, 401(k), paid vacation, paid holidays, and an onsite company gym.
Posted 2025-08-20

Recommended Jobs

Sales Estimator

Beech & Rich
Battle Creek, MI

Job Description Job Description We are seeking a Sales Estimator to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Pres…

View Details
Posted 2025-08-09

Accounts Payable Clerk

Protective
Mount Clemens, MI

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be…

View Details
Posted 2025-08-20

IT Director, Solar

Corning Incorporated
Hemlock, MI

Requisition Number: 68367 The company built on breakthroughs. ​   Join us.​     Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of…

View Details
Posted 2025-07-25

Prestige Beauty Advisor

ULTA SALON
Midland, MI

We consider applications for this position on an ongoing basis. OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blen…

View Details
Posted 2025-08-06

Residential Roofing Repair Specialist

Four Seasons Kanga Roof
Roseville, MI

Job Description Job Description Four Seasons Kanga Roof is looking for an enthusiastic and customer-oriented person to become the newest full-time Residential Roofing Repair Specialist on our …

View Details
Posted 2025-08-06

Warehouse Supervisor- Portage

General Fasteners
Portage, MI

General Fasteners Company located in Portage, MI is looking to hire a  full-time Warehouse Supervisor . Would you like to join a  stable and growing local company where there is  potential for care…

View Details
Posted 2025-08-06

Registered Nurse - Assistant Nurse Manager (AIMH)

Veterans Health Administration - Department of Veterans Affairs]
Ann Arbor, MI

Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken En…

View Details
Posted 2025-07-29

Field Support Technician

Kapi Restoration
Livonia, MI

Job Description Job Description Benefits: Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance About Kapi Restoration: Were a locally …

View Details
Posted 2025-07-23

Line Cook

Artisan Restaurant Traverse City
Traverse City, MI

It is our pleasure to welcome you.  Artisan Restaurant located in the Delamar Hotel & Resort in Traverse City, MI is looking for line cooks to join our team. Our ideal candidate is self-driven, motiv…

View Details
Posted 2025-07-30

Assurance Manager

Yeo & Yeo
Ann Arbor, MI

Description It’s people like you that make us great! At Yeo & Yeo, we recognize that the champions behind our success are our people. We are a people-first organization fully committed to creating…

View Details
Posted 2025-08-06