Carry out Waiter/Waitress
Job Description
Job Description
The Room Service Waiter/Waitress will provide exceptional in-room dining experiences by taking orders, delivering meals, and ensuring guest satisfaction. Operating within a team environment, the role requires collaboration with kitchen staff and reporting to a floor supervisor. This position demands strong customer service skills and the ability to manage tasks efficiently during day, night, and weekend shifts using a POS system for order management.
Responsibilities
- Take and process room service orders accurately using the POS system
- Deliver food and beverages promptly and courteously to guest rooms
- Maintain thorough knowledge of the menu to answer guest inquiries
- Ensure cleanliness and organization of service areas and equipment
- Collaborate effectively with kitchen staff to coordinate timely service
- Report to floor supervisor on service issues or guest requests
- Work flexible shifts including day, night, and weekends as required
Preferred Qualifications
- Entry-level experience in hospitality or customer service roles
- Strong communication and interpersonal skills
- Effective time management and multitasking abilities
- Attention to detail and commitment to quality service
- Ability to work collaboratively as part of a team
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