Customer Service and Logistics Representative
Job Description
Job Description
MEP America -Customer Service & Logistics About the Job.pdf 108.21 KB Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
- Work closely with accounting to ensure accuracy of material purchases and sales reporting
- Support sales members by lending support to customers' communications and orders
- Ensures full customer satisfaction and maintain professional communication
- Processes purchase orders, adjustments, changes, invoices and other related paperwork
- Work closely with freight forwarders and custom brokers
- Work cross functionally with accounting, management, sales, HQs and external customers
- Seeking out opportunities or process and procedure improvements
- Direct inbound or outbound logistic operations, such as transportation or warehouse activities
Qualifications
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent verbal and written communication skills
- Critical thinking
- Active listening
Recommended Jobs
Solutions Architect - Remote - USA
About FullStack FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley sta…
Payroll Auditor
Job Description Job Description Overview Third Party Administrator, TIC Midwest, is seeking a detail-oriented and analytical Payroll Auditor to join our Auditing team. The ideal candidate will…
Assistant Positive Behavior Support Officer
Job Description Job Description GERALD R FORD JOB CORPS CENTER Assistant Positive Behavior Support Officer Position Title: Assistant Positive Behavior Support Specialist FLSA: Exempt…
Surveillance Security Officer - Warehouse
Job Description GardaWorld Security Services is Now Hiring a Surveillance Security Officer! Ready to suit up as a Surveillance Security Officer - Foot Patrol! What matters most about a ro…
Lucrative Internal Medicine Opportunity-West Branch, Michigan - 50K in Bonuses
Enterprise Medical is assisting a multispecialty group in their search for an Internal Medicine physician in West Branch, Michigan. Practice A multispecialty group employing providers in more…
Senior AI Accessibility Engineer
Job Description Job Description Career Fulfillment & Culture People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to…
Resource Room Teacher
Detroit Community Schools is hiring a Resource Room Teacher. Must have Michigan teacher certification and endorsement in the subject. At DCS, we believe that Education is Power. We are committed to …
Sales Assistant
Join an award-winning industry leader! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 com…
Licensing Specialist
About the Job: Universal Shield Insurance Group (universalshield.com) and its member companies – Universal Fire & Casualty Insurance Company and Shield Indemnity Inc. has an opening for a Licensing …
Independent Sales Agent
Independent Sales Agent Summary Join our dynamic sales and marketing team as an Independent Sales Agent, where you will play a crucial role in driving our business growth and…