Commercial Excellence Consultant

Tata Consultancy Services

Troy, MI

Job Description
Must Have Technical/Functional Skills
Experience in Commercial Excellence (Sales, Service, Marketing, CRM, CPQ, and eCommerce)
Experience in consulting and transformation engagements (strategy definition, process transformation, technology evaluation, business architecture, roadmap definition, business case development)
Knowledge of various leading technology platform
Experience in Front Office Transformation and CPQ (Salesforce / Oracle / SAP) consulting
including industry benchmarking, product evaluation, design business architecture, define strategy
Exposure to AI strategy and consulting
Roles & Responsibilities
Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and industrial equipment companies.
Execute breakthrough domain consulting engagements. Support in entire sales cycle – business development, proposal development, pre-sales etc
Develop use cases and guide technical teams for POC / solution development, test case designs, and certify solutions before handing over to customers
Publish thought leadership papers based on advisory work, study of industry and technology trends, participate in leading industry forums
At least 2 full lifecycle implementation experiences in the platform. Experience with both B2C and B2B scenarios will be preferred.
Exposure to working in various ERP solutions and integrating with CPQ platform. Review and approve data model for the project
Experience in enabling guided selling process for channel partners and customers
Guide technical teams in design and implementation
Strong understanding of B2C and B2B CPQ best practices, use cases, architecture principles
Exposure to integration patterns / mechanism for leading CPQ products
Define Front Office transformation (including CPQ) roadmap and strategy, product evaluation and solution design for manufacturing clients
Lead teams in consulting and implementation projects
Identify opportunities through business connects with clients and relationships in TCS ecosystem
Lead RFP responses and contribute
Good / Excellent communication skills, analytical ability, initiative taking and innovative.
Track emerging business models and trends for its applicability in manufacturing.
Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles
Base Salary Range: $130,000 - $150,000 per annum
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Qualifications: BACHELOR OF COMPUTER SCIENCE

Posted 2026-02-16

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