Desktop Engineer

Description

Our client is seeking a Desktop Engineer. In this role, the Desktop Engineer will be responsible for the management, deployment, and ongoing support of endpoint systems and related infrastructure, ensuring reliable and efficient technology operations across the firm. The Desktop Engineer will oversee SCCM and Intune environments, manage operating systems, applications, imaging and packaging, administer Microsoft Teams and phone line carrier services, manage Group Policy, and coordinate end user hardware procurement. The ideal candidate is highly organized, detail-oriented, and committed to delivering outstanding client service. This is an in-person position supporting all offices.

Job Details:

• "Evolutionary role"

o One team member is retiring who currently holds these job duties, plus some in HR. This person will only handle the Desktop Engineer responsibilities

• Manage/administer SCCM/MECM

o Image creation/deployments

o App deployments

o App packaging

o Deployment scripts

• Windows updates/customization

• Intune is set up in the environment, but is not currently utilized but would be a plus if a candidate has this

• 450 endpoints in the environment

o Servers and workstations (mostly workstations)

• Currently on SCCM 2503

• Currently working on setting up a new SCCM server that will likely be up and running when this person starts

• Strong diagnostic skills

• Vendor coordination/purchasing

ROLES & RESPONSIBILITIES:

Manages and administers Microsoft SCCM and Microsoft Intune, including configuration, policy creation, compliance monitoring, and ongoing platform maintenance to ensure all endpoints are secure and up to date.

Creates, manages, and troubleshoots Active Directory Group Policy Objects (GPOs) to enforce security settings, configurations, and standards across all firm endpoints.

Develops, tests, and deploys operating system images and software packages, ensuring standardized and efficient provisioning of new and existing devices.

Administers and supports Microsoft Teams, including user configuration, troubleshooting, and management of telephony integrations with phone line carriers.

Manages end user hardware lifecycle, including procurement, deployment, refresh, and decommissioning, while maintaining an accurate inventory of all technology assets.

Coordinates with hardware and software vendors to arrange support services, manage warranty claims, and ensure timely delivery of equipment and replacement parts.

Plans, tests, and deploys Microsoft operating system and Office updates, upgrades, and configuration changes across the firm, communicating relevant changes to end users and technology staff.

Develops and maintains documentation for system configurations, standard operating procedures, and deployment workflows.

Exercises sound professional judgment in resolving complex endpoint and systems issues, escalating to the appropriate support tier or vendor when necessary.

Manages multiple projects and tasks simultaneously, ensuring timely completion and minimal disruption to firm operations.

Provides after-hours support to technology users throughout the firm by participating in an on-call rotation as needed.

Skills

application packaging, SCCM, INTUNE, GPOs, Microsoft teams, O365, Hardware lifecycle, Group Policy, Imaging, Phone Services, Active Directory, automated deployment tools, vendor management, Desktop, Windows 11

Top Skills Details

application packaging,SCCM,INTUNE,GPOs,Microsoft teams,O365,Hardware lifecycle,Group Policy,Imaging,Phone Services,Active Directory,automated deployment tools,vendor management

Additional Skills & Qualifications

A minimum of three (3) years of hands-on experience managing Microsoft SCCM and/or Microsoft Intune in an enterprise environment is required. Demonstrated experience with operating system imaging, software packaging, and automated deployment tools is required. Experience administering Microsoft Teams, including telephony and voice integration with carrier services. Experience managing Active Directory Group Policy in an enterprise environment. Experience working with hardware vendors and managing end user hardware lifecycle in a professional service or law firm environment.

Education:

A bachelor's degree in computer science, information technology, or a related field is preferred. A minimum of four (4) years of work experience in endpoint engineering, systems administration, or related discipline, or an equivalent combination of education and experience, is required. Microsoft certifications such as Microsoft 365 Certified: Endpoint Administrator Associate or Microsoft Certified: Azure Administrator Associate are preferred.

Experience:

A minimum of three (3) years of hands-on experience managing Microsoft SCCM and/or Microsoft Intune in an enterprise environment is required. Demonstrated experience with operating system imaging, software packaging, and automated deployment tools is required. Experience administering Microsoft Teams, including telephony and voice integration with carrier services. Experience managing Active Directory Group Policy in an enterprise environment. Experience working with hardware vendors and managing end user hardware lifecycle in a professional service or law firm environment.

Preferred Certs:

- Microsoft 365 Certified: Endpoint Administrator Associate or Microsoft Certified: Azure Administrator Associate are preferred.

Experience Level

Intermediate Level

This is a Contract to Hire position based out of Grand Rapids, MI.

The pay range for this position is $31.00 - $36.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Grand Rapids,MI.

This position is anticipated to close on Apr 3, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.