Senior sales systems analyst - sales

Who We Are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

The Senior Sales Tools Analyst will be responsible for managing, maintaining, and optimizing Samsara’s sales technology stack to ensure our sellers can operate efficiently and effectively. This role will combine day-to-day administration, technical configuration, and pilot/project support for new tool rollouts.

You will partner closely with Sales, RevOps, Enablement, IT, and other cross-functional teams to deliver reliable, well-integrated tools that enhance the seller experience and support revenue growth.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Administer and configure core sales tools such as Salesforce CRM, SalesLoft, CPQ, DocuSign, Conga, Gong, and Highspot, including user profiles, permissions, workflows, automations, and data integrity maintenance.
• Provide advanced troubleshooting and support, investigating complex issues, performing root cause analysis, and implementing fixes; escalate systemic issues to IT, Engineering, or vendors where needed.
• Support pilots and rollouts of new tools and features, coordinating technical setup, configuration, UAT, and feedback collection to ensure smooth adoption and transition into ongoing administration.
• Oversee integrations and data flows between sales tools, CRM, and adjacent business systems; monitor sync errors, troubleshoot integration issues, and partner with IT or vendors on new connections.
• Ensure governance and compliance across all sales technologies by maintaining accurate license inventories, managing provisioning, and adhering to security and data handling protocols.
• Partner cross-functionally with Sales, RevOps, Enablement, IT, and other stakeholders to ensure tools are reliable, well-integrated, and aligned with sales policies and corporate governance.
• Contribute to seller experience and efficiency by delivering scalable, thoughtful enhancements without always relying on consultants or external resources.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 3–5 years of experience in Sales Operations, Revenue Operations, or Sales Tools Administration.
• At least 2+ years of hands-on Salesforce administration/configuration.
• Hands-on configuration experience with major sales tools beyond CRM (e.g., SalesLoft, CPQ, Conga, Docusign, ZoomInfo, etc).
• Strong understanding of CRM concepts, sales workflows, and SaaS selling motions.
• Strong analytical and problem-solving skills with the ability to translate business needs into effective tool configurations.
• Comfort collaborating with cross-functional teams and balancing multiple priorities.

An ideal candidate also has:

• Salesforce Administrator certification (or equivalent).
• Experience with tool integrations and APIs.
• Exposure to project management in a Sales Operations or RevOps context.
• Background supporting tool rollouts, pilots, and change management initiatives.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$79,432.50—$106,800 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.