Papas Pizza New Buffalo Michigan- General Manager

Job Description

Job Description

**Job Title: General Manager**

**Location:** Papa's Pizza, New Buffalo

**Position Overview:**

Papa's Pizza in New Buffalo is seeking a dynamic and experienced General Manager to lead our team and ensure the smooth and efficient operation of our restaurant. This role requires a proactive individual with a passion for hospitality and a strong commitment to delivering an exceptional customer experience. The General Manager will be responsible for overseeing all aspects of restaurant operations, including staff management, customer service, financial performance, and adherence to company policies.

**Key Responsibilities:**

- **Leadership and Staff Management:**
- Recruit, train, and develop a high-performing team, fostering a positive work environment.
- Schedule shifts and oversee daily operations to ensure optimal staff coverage and efficiency.
- Conduct regular performance evaluations and provide feedback and coaching to team members.

- **Customer Service:**
- Maintain a welcoming and friendly atmosphere for all guests, ensuring customer satisfaction and addressing any concerns promptly.
- Implement strategies to enhance guest experience and drive repeat business.

- **Operational Efficiency:**
- Oversee inventory management, ordering, and supplier relationships to ensure a consistent supply of quality ingredients.
- Monitor food safety and sanitation standards to comply with health regulations.

- **Financial Management:**
- Develop and manage budgets, monitor expenses, and analyze financial reports to achieve profit margins and financial targets.
- Implement cost control measures without compromising on quality or service.

- **Marketing and Community Engagement:**
- Collaborate with local businesses and community events to enhance restaurant visibility.
- Develop promotions and marketing strategies to attract new customers.

**Qualifications:**

- Proven experience as a General Manager or in a similar managerial role, preferably in the restaurant industry.
- Strong leadership skills with the ability to motivate and guide a team.
- Excellent organizational and multitasking abilities.
- Exceptional interpersonal and communication skills.
- Ability to analyze financial data and make informed business decisions.
- Passion for delivering high-quality customer service.

**Benefits:**

- Competitive salary with performance-based bonuses.
- Health insurance and other applicable benefits.
- Opportunities for professional development and growth.
- A supportive and inclusive work environment.

Papa's Pizza is committed to creating a diverse and inclusive workplace and encourages candidates of all backgrounds to apply. If you're ready to take on a challenging and rewarding role, we'd love to hear from you!