OnSite Specialist - Ann Arbor, MI

Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions

during surgical procedures as well as preoperative and postoperative equipment management.

Essential duties & responsibilities:

· Provides clinical surgical support by managing all relevant equipment.

· Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.

· Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.

· Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.

· Maintains knowledge base of equipment and disposable products through Stryker education training

programs.

· Provide physicians and OR personnel with information on new and current products.

· Must be able to accurately and honestly record and report data metrics related to all specific job

functions on a monthly basis.

· Responsible for maintaining up-to-date account information to ensure continuous high levels of

service at the account; including all vendor credentialing required by the account.

· Accurately records and reports all surgical procedure information.

· Adheres to all Stryker and medical facility policies, standards and procedures.

· Analyze and resolve both routine and non-routine product issues expediently using independent

judgment.

· Maintain professional appearance, work ethic, and attitude required by Stryker and the medical

facility.

· Adhere to (HIPAA) and other related patient confidentiality policies and procedures.

· Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage

at other account in and outside your region; other shifts might include on-call, overnight, and

weekends; other accounts might require overnight travel.

o Note: Assigned shifts may change without notice based on account/business needs, this may

include a rotating shift (which is a shift that has rotating/changing days of the week AND start

and end time)

Education & special trainings:

· Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.

· Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification

within 6 months of start date and on time yearly renewal

Qualifications & experience:

· Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and

techniques preferred.

· Basic computer skills including Microsoft Office, strong verbal and written communication,

interpersonal, and organizational skills are essential.

· The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding,

high stress situations.

· The ability to provide support/coverage, not only at your assigned account during your assigned shift,

but also on other shifts that need additional support. Note: Assigned shifts may change without notice

based on account/business needs, this may include a rotating shift (which is a shift that has

rotating/changing days of the week AND start and end time)

· The ability to provide on-call services as required by the hospital/account, which may include

overnight and weekends. If the account contract includes on-call services, you must be within 45

minutes driving distance from the account.

· The ability to provide support/coverage at other accounts in other regions, which may include

overnight travel.

Physical & mental requirements:

· Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move

objects.

· Ability to remain standing and/or walking for an extended period of time.

· Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and

finger dexterity.

· Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product

appearance, etc.).

· Excellent analytical skills.

· Excellent interpersonal skills.

· Excellent equipment problem-solving skills.

· Excellent time management skills with ability to use independent judgment and critical thinking

effectively.

· Must be able to explain and generate detailed guidelines and procedures.

Pay rate will not be below any applicable local minimum wage rates.