General Manager
Rouge Park Golf Course
Detroit, MI 48228, USA
Description
The General Manager is the chief operating officer of the property. The GM will direct and administer all aspects of the operation and coordinates/administers the property’s policies and procedures as defined by the property’s ownership and/or Troon.
Qualifications and Knowledge Requirements:
Must have 3-5 years related experience in golf operations/club management
PGA Member preferred
Must have supervisory, coaching and staff development experience
Must have experience in total golf facility management and demonstrated ability to run a professional, efficient, high quality, service-oriented operation
Must have a strong business aptitude and passion for the golf business
Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint
Skills:
Must possess exceptional written and verbal communication skills
Must be extremely organized, efficient and detail-oriented
Must have exceptional customer service skills
Must be highly motivated, goal driven and self-starter
Highly polished interpersonal skills, with the ability to connect with people easily and quickly
Must have skill to exercise good independent judgment in assessing situations and making decisions
Ability to establish and maintain effective working relationships
Responsibilities:
Develops, maintains and administers a sound business and organizational plan for the property which includes an operating/capital budget and marketing plan
Hires, develops and supervises all key management employees of the property
Consistently assures that the property is operated in accordance with all applicable local, state and federal laws
Oversees the care and maintenance of the property’s physical assets and facilities
Assists in the creation and coordination of the property’s marketing strategy in conjunction with the designated Troon Marketing and Sales Directors
Works with the appropriate department managers to create and conduct player development programs to attract golfers to the facility
Ensures the highest standards for food, beverage, sports, recreation activities and other property services
Analyzes financial statements (income and expenses) relative to budgeted goals and takes corrective measures as necessary
Works with department heads (where applicable) to schedule, supervise and direct the work of all property employees
Maintaining positive and productive relationships between the golf facility and its board of directors, golfers, guests, employees, community, government and industry
Participates in outside activities that are judged appropriate by the Regional VP/Manager to enhance the presence of the property in the local community
Perform other duties as assigned by supervisor or manager
Salary Range: $70,000
General Manager is responsible for day-to-day operations of the golf shop, food and beverage services and the driving range. Responsibilities include managing the operations budget, monitoring monthly financial statements. Hiring, mentoring and training all operations staff. Proficiency with digital tee sheet and POS
Qualifications - Bachelor's degree focusing on business or sports management.
Minimum of 3-5 years in a comparable role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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