Account Manager

Accordance Search Group
Detroit, MI
Detroit Metro . Must be in the Hearing Industry as an Audiologist, Hearing Instrument Specialist or Hearing device Sales to be considered.Â

The Account Manager will focus on cultivating new business within the region, managing his / her time effectively by focusing on the right accounts in their region and collaborate and coordinate effectively with internal partners to ensure optimal resource deployment.
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Our Offer to You:
  • Improving the quality of life of millions of people suffering from hearing loss
  • A challenging and motivating assignment as part of a dynamic team
  • Modern mindset and processes, accommodating flexible working conditions
  • Opportunities for further responsibilities and support for further training and development
  • Outstanding opportunities and career growth
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Main Tasks and Responsibities:
  • Make required number of sales calls per week to current or new customers within territory
  • Maintain and increase sales of all products within territory
  • Promotion and demonstration of new products
  • Training on the fitting and fine tuning of products and software
  • Coordinates with Regional Key Account Managers and Regional Directors to deploy at certain and preidentified key account clinic locations to maximize brand demand.
  • Coordinates with inside sales rep group to pursue leads generated by team within territory and to support covered clinical accounts.
  • Collaborates with Regional Directors, Trainers, Regional Key Account Managers, Inside Sales Support and Marketing/Inner circle to accomplish sales and growth objectives.
  • Coordinates with trainers to ensure optimal deployment
  • On-boarding and training of new accounts
  • Needs analysis and provide product solutions for accounts
  • Negotiate pricing
  • Provide recommendations on marketing strategies for customer business growth
  • Maintain strong relationships and rapport with existing and new customers within territory
  • Ensure all customer needs are met through personal or group product training
  • Represent Company at national and regional meetings as required
  • Achieve sales quota as assigned in territory
  • Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
  • Work closely with Business Development Manager to transition and on-board new accounts
  • Work closely with Customer Trainers on difficult fittings
  • Comply with internal policies and procedures, including documenting customer visits in Salesforce
  • Maintain timely and accurate expense reporting in Concur
  • Comply with all local, state and federal laws and requirements
  • Other duties as assigned
Success will be measured by:
  • Sales targets for fully owned accounts, owned points of sale of assigned key accounts, activity levels and funnel progress in owned accounts
  • Financial targets
Education and Skillset:
  • Bachelor’s Degree or equivalent work experience required, Masters or AuD preferred
  • Prefer experience in Hearing industry, Audiologists, Hearing Instrument specialist or Industry hearing sales reps.
  • Knowledge of Hearing Instruments technology and practices, previous experience assisting patients independently
  • Experience in the hearing healthcare industry and/or business consulting preferred
  • Action oriented, competitive, develops own talent, drives for results, grit, takes responsibility/accountability, change agent, comfortable with long-term gratification, courageous, curious/inquisitive
  • Proficient knowledge of HI technology and industry practices, appropriately independent
  • Experience fitting Brand technology preferred
  • Experience with CRM systems, Strong Microsoft office skills
Posted 2026-01-15

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