General Manager
- Provide leadership and strategic planning to all departments in support of our service culture to maximize operations and guest satisfaction.
- Champion brand and company reputation to exceed performance standards.
- Key contributor to financial forecasts and budgets.
- Analyze monthly P&L statements in collaboration with regional accounting and operations teams.
- Optimize revenues (room, F&B, etc.) to maximize profitability throughout the hotel.
- Establish a supportive team environment by providing training & development, coaching & counseling, and mentorship.
- Create an ambitious, fun, and loyal team, through effective retention techniques.
- Swiftly recruit top talent through internal and external creativity.
- Attend and contribute to weekly revenue meetings, hosted by the in-house regional revenue team.
- Responsible for reporting as required by company, brand and/or other requests.
- Be an active member within the local community, participating in external activities and events through volunteer work.
- Manage all hotel specific accounting duties including payroll adhering to timeliness and accuracy.
- Current/prior hotel general manager experience and/or 3+ years hotel rooms/operations and/or sales leadership experience within major brands (Hilton, Marriott, Hyatt, etc.).
- Ability to defuse distressed associates, guests resulting in the best outcome to the situation.
- Ability to learn systems technology.
- Displays a magnitude of professionalism, being your best-self.
- Excellent written, verbal and presentation skills a must.
- Hospitality certifications; CHA, CHRM, CHSP, a plus.
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