HVAC Service tech
Job Description
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Company car
- Health insurance
- Paid time off
- Training & development
Service & Repair
- Diagnose and repair HVAC equipment including furnaces, air conditioners, heat pumps, mini-splits, humidifiers, and ventilation components.
- Perform routine maintenance and system tune-ups.
- Verify system performance through testing, measuring, and adjustments.
- Follow company-approved diagnostic processes and service procedures.
- Clearly explain findings, recommended repairs, and options to customers in an easy-to-understand way.
- Provide accurate quotes and obtain approval before performing work.
- Maintain a professional appearance and represent the company with integrity.
- Complete service tickets, checklists, and job notes accurately.
- Record part usage, labor hours, and equipment details.
- Use company software for scheduling, invoicing, and reporting.
- Adhere to all safety protocols, industry standards, and local/national codes.
- Properly handle refrigerants and maintain EPA compliance.
- Maintain clean and organized tools, service vehicle, and workspace.
- Communicate effectively with dispatchers, managers, and other technicians.
- Participate in on-call rotations as required.
- Attend training sessions to stay current with new technologies and products.
Required
- 2+ years of HVAC service experience (or equivalent training).
- EPA 608 Certification.
- Valid drivers license with a clean driving record.
- Strong troubleshooting and mechanical skills.
- Ability to lift 50+ lbs and work in varying environments (attics, basements, crawlspaces).
- Experience with smart thermostats, zone systems, and advanced diagnostics.
- Strong customer service skills and professional communication.
- Technical proficiency and mechanical aptitude
- Problem-solving and critical thinking
- Customer-focused mindset
- Time management and punctuality
- Attention to detail and accuracy
- Ability to work independently and as part of a team
- Field-based position with travel between customer homes/businesses.
- Full-time role; may include evenings, weekends, or on-call rotations.
- Use of company vehicle, tools, and mobile devices.
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