Administrative and Outreach Coordinator

United Community Family Services
Troy, MI

:

Administrative and Outreach Coordinator

United Community Family Services looking for an Administrative Assistant for Case Management to join our team. You will be supporting agency Case Managers through various programs and services.

  • Answers incoming phone calls and greets visitors in a polite and professional manner, identifies the purpose of call and/or visit, accurately taking messages, connecting with program case managers, and assists in coordinating both internal and external services and appointment scheduling.
  • Documents all contacts and services in client case files and maintains case note logs.
  • Tracks client progress and provides follow-up assistance throughout service delivery.
  • Acquires, retains and coordinates volunteers for volunteer services as needed for agency programs.
  • Provides administrative assistance and coordination to support programs and agency needs. Outreach coordination, basic needs center supervision, volunteer coordinator and various duties as assigned
  • Using various software, including Microsoft office, Salesforce, MiBridges, and other internal agency systems.
  • Strong organizational and time management and case management follow-up skills are required.

QUALIFICATIONS

  • Bachelor's degree preferred
  • Candidate must be bilingual (English/Arabic) with strong interpersonal, written and oral communication skills, as well as proficient in computer skills.
  • Ability to effectively interact with individuals from diverse cultures and ethnicities
  • Ability to work well independently and as part of a team
  • This is a full-time, non-exempt position.

TO APPLY

  • For consideration, all applicants must apply and submit their resume via email to [email protected]

Qualifications

Job Types: Full-time, Contract

Benefits:

Health insurance

Paid time off

Paid holidays

Education:

Bachelors (Preferred)

Experience:

Microsoft Office: 5 years (Preferred)

Administrative Experience: 5 years (Preferred)

Full Time Opportunity: Yes

Schedule:

Monday to Friday

Work Location:

One location

Start time: 9AM

End time: 5PM

Remote work: No

Work Location: One location

Job Type: Full-time

Salary: $20.00 - $22.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Work Location: In person Administrative and Outreach Coordinator

United Community Family Services looking for an Administrative Assistant for Case Management to join our team. You will be supporting agency Case Managers through various programs and services.

  • Answers incoming phone calls and greets visitors in a polite and professional manner, identifies the purpose of call and/or visit, accurately taking messages, connecting with program case managers, and assists in coordinating both internal and external services and appointment scheduling.
  • Documents all contacts and services in client case files and maintains case note logs.
  • Tracks client progress and provides follow-up assistance throughout service delivery.
  • Acquires, retains and coordinates volunteers for volunteer services as needed for agency programs.
  • Provides administrative assistance and coordination to support programs and agency needs. Outreach coordination, basic needs center supervision, volunteer coordinator and various duties as assigned
  • Using various software, including Microsoft office, Salesforce, MiBridges, and other internal agency systems.
  • Strong organizational and time management and case management follow-up skills are required.

QUALIFICATIONS

  • Bachelor's degree preferred
  • Candidate must be bilingual (English/Arabic) with strong interpersonal, written and oral communication skills, as well as proficient in computer skills.
  • Ability to effectively interact with individuals from diverse cultures and ethnicities
  • Ability to work well independently and as part of a team
  • This is a full-time, non-exempt position.

TO APPLY

  • For consideration, all applicants must apply and submit their resume via email to [email protected]

Qualifications

Job Types: Full-time, Contract

Benefits:

Health insurance

Paid time off

Paid holidays

Education:

Bachelors (Preferred)

Experience:

Microsoft Office: 5 years (Preferred)

Administrative Experience: 5 years (Preferred)

Full Time Opportunity: Yes

Schedule:

Monday to Friday

Work Location:

One location

Start time: 9AM

End time: 5PM

Remote work: No

Work Location: One location

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Work Location: In person

Posted 2026-06-02

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