Operations Projects Analyst

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Job Summary

The Operations Projects Analyst supports operational performance through data analysis, reporting, and executive level presentation development, including analyzing key trends, variances and identifying business drivers. This role partners closely with operations leadership and field level teams to collect, organize, analyze and leverage insights to present business information that drives decision making and strategic initiatives across the portfolio. Additionally, the role will build and maintain recurring reports, create dashboards, and manage the implementation of new ideas and pilot programs, playing a key role in turning raw data into actionable insights to improve operational performance.

Job Duties

• Analyze operational performance metrics to identify trends, variances, and key drivers, and leverage these insights to develop and implement strategies to improve performance (Essential)
• Design, drive and oversee the execution of new initiatives, projects and pilot programs, refining and making recommendations based on interpreted data (Essential)
• Support pilot programs by partnering with field teams to collect and analyze data, consolidate findings and translate information into proposed actionable solutions (Essential)
• Validate data accuracy and ensure consistency across reports, dashboards, and presentations (Essential)
• Organize and analyze large data sets from multiple sources and translate them into clear, usable reporting formats, including developing charts, scorecards and reports that highlight trends, risks, and performance gaps (Essential)
• Support forecasting, trend analysis, and special projects by gathering data and preparing analytical materials (Essential)
• Prepare presentations that clearly communicate business performance, operational insights, and recommended actions (Essential)
• Build, maintain, and distribute recurring operational reports across portfolio, division, region, and community levels
• Support weekly, monthly, quarterly, and ad hoc business reviews for senior leadership
• Assist in the development and maintenance of dashboards and reporting tools to improve visibility into performance
• Identify opportunities to improve reporting processes, enhance efficiency, and strengthen data integrity
• Other duties as assigned

Requirements

• Bachelor's Degree in in Business, Finance, Analytics, or related field (Required)
• 2 years in experience in data analysis, reporting, business analytics, or operations support preferred (Required)
• 6 months in experience working with reporting tools such as Domo, Power BI, Tableau, or simliar platforms (Preferred)
• 6 months in experience in multi-site operations, hospitality, real estate, property management or similar area (Preferred)
• Advanced proficiency in Excel, including use of pivot tables, lookups, formulas, filtering, and chart creation
• Advanced PowerPoint skills with the ability to build polished, executive level presentations
• Strong analytical and problem-solving skills, with the ability to interpret data and identify meaningful insights
• Exceptional attention to detail with strong organizational skills and follow through
• Ability to manage multiple competing priorities and meet deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Ability to work independently while also partnering effectively with cross-functional teams
• Ability to maintain confidentiality and professionalism while working with sensitive business information
• Must have a valid driver's license

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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