Fulfillment Specialist

Tech Defenders
Grand Rapids, MI

Job Description

Job Description

Who We Are
Tech Defenders is a fast-growing, environmentally conscious technology company made up of innovators and problem solvers. We recover, revive, and reuse technology — giving devices a second life and keeping them out of landfills. Our expertise in repair and refurbishment allows us to breathe new life into used devices and distribute them into the secondary market.

We’re guided every day by our three core values: Find a Way, Elevate Others, and See What You’re Capable Of.

What You’ll Do
As a Fulfillment Specialist, you’ll play a key role in making our mission possible. You’ll help ensure the smooth flow of devices through our warehouse by receiving, testing, cleaning, organizing, and preparing technology for shipment. You’ll also manage inventory, assist with shipping and packaging, and support daily operations that keep our warehouse running efficiently.

If you like working with your hands, being part of a team, and learning how technology works, this is a great opportunity to grow with us and learn our business from end to end.

Responsibilities

  • Prepare and complete orders for delivery or pickup (load, pack, wrap, label, ship)

  • Pick, pack, and ship orders accurately and efficiently

  • Receive and organize incoming devices and materials

  • Operate and maintain warehouse equipment safely

  • Keep a clean and safe working environment and optimize space utilization

  • Assist with shipping paperwork and coordinate carrier pickups

  • Maintain information in ERP and tracking systems

  • Contribute ideas to improve warehouse procedures and efficiency

  • Follow quality service standards and comply with company procedures, rules, and regulations

What We’re Looking For

  • Team players who are reliable, detail-oriented, and safety-minded

  • Ability to lift and carry up to 50 lbs. for short distances

  • Strong communication and organization skills

  • Comfortable working independently and as part of a fast-paced team

  • No experience required — we’ll train you

Why You’ll Love Working Here

  • Paid training and opportunities for growth

  • 401(k) with company match

  • Choice of health, dental, vision, disability, and life insurance plans

  • Paid holidays, PTO, and volunteer time off

  • Discounted tech devices for you, your friends, and family

  • Fun, team-driven company culture

  • Casual dress code with free TD swag and branded gear

If you’re ready to join a team that’s giving tech a second life — and have fun doing it — apply today to join the Operations Team at Tech Defenders!

Tech Defenders is an Equal Opportunity Employer.

Schedule is Monday - Friday, 8:00am - 5:00pm
Posted 2026-05-29

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