Director of Operations (West Bloomfield)

Planterra Events is a premier wedding and private event venue. We run a high-volume, detail-driven operation, and we’re looking for a Director of Operations who can lead it.

This is an internal leadership role. You won’t be working with clients, but you’ll be the person who makes sure everything behind the scenes runs exactly as it should. That means managing people, controlling costs, understanding the numbers, and building processes that scale. If you thrive on complexity, responsibility, and making real operational improvements, this role will suit you well.

You’ll report directly to the Vice President and have significant influence over how the company operates and grows.

Schedule & hours

This is a full-time, on-site position. The standard work week runs Wednesday through Sunday , aligned with the operational rhythm of a busy event venue.

Standard hours

Normal business hours, Wednesday through Sunday, on-site at the venue.

Event days

On days with scheduled events, this role is expected to be present through the start of the event. Hours on these days will extend beyond the standard business day as needed.

Key responsibilities

People & culture

• Lead and develop the events team; set performance standards, conduct evaluations, and hold team members accountable.
• Help team create and refine work processes.
• Build a culture where professionalism, accountability, and excellence are the norm.
• Coordinate day-to-day operations across facilities, operations, and floral departments.

Financial performance

• Manage operational budgets across all departments.
• Partner with the VP to protect and improve gross profit margin.
• Monitor costs of goods sold across floral, rentals, labor, food, and bar — understand what’s driving variance and address it.
• U se QuickBooks Online to analyze financial and operational data and build reporting processes that give leadership clear, actionable visibility.
• Identify and eliminate waste in labor allocation, vendor sourcing, and inventory management.
• Evaluate vendor relationships and negotiate competitive pricing without sacrificing quality.
• Oversee purchasing and inventory for operational materials and event supplies.
• Assess operational workflows and infrastructure, and recommend improvements that support company growth.
• Monitor costs for facility maintenance including utilities, HVAC, landscaping, and grounds.
• Evaluate the efficiency of building operations and make recommendations to reduce overhead.

What we’re looking for

• Proven experience leading operations in an event venue, hospitality, or multi-department service environment.
• Strong financial acumen — you can read a P&L, understand cost of goods sold, and translate data into decisions.
• Experience managing teams and creating a high-accountability culture.
• Hands-on familiarity with QuickBooks Online or similar financial software.
• A process mindset; You don’t just identify problems, you build systems that prevent them from recurring.
• Comfortable managing multiple operational domains simultaneously without losing the details.

Ready to apply? Submit your resume and a cover letter to [email protected]!