(Full-Time) Park Operations Supervisor

BARGAINING UNIT / LEVEL: Supervisory Level 8X
SALARY RANGE: $79,142 - $87,398 annually DOQ

GENERAL STATEMENT OF DUTIES: Under the direction of the Park Operations Manager, position is responsible for technical, professional and administrative work in supervising, event planning and coordinating the activities of workers engaged in park operations at Lower Huron, Willow and Oakwoods Metroparks. This includes supervising provisional and seasonal employees engaged in park operations to include scheduling, training, assigning duties, performance appraisals and discipline. Participate in the preparation and administration of the park budget and responsible for monitoring operational expenditures in compliance with budget constraints.

SUPERVISION RECEIVED: Works under the general direction of the Park Operations Manager. Required to work independently, exercise judgment, and make decisions regarding park operations.

SUPERVISION EXERCISED: Responsible for supervision of park operation employees in assigned park.

ESSENTIAL DUTIES: The list below is intended to describe the general nature of duties only. Employees shall perform other duties as assigned.

• Assist Park Operations Manager with operation of recreational facilities which may include, but are not limited to, tolling, beach, concessions, golf starter building, tot lots/playgrounds, tennis courts, boat rentals, shuffleboard courts, swimming pools/water parks, cross-country skiing and ice rink, etc.
• Assist in developing and implementing special events and event planning activities.
• Supervise procurement, inventory, receipt and accounting of equipment and supplies.
• Supervise and coordinate tolling and other activities of the operations department.
• Prepare and check operations reports.
• Oversee data collection (zip codes) at facilities.
• Hire provision and seasonal employees.
• Supervises provisional and seasonal employees engaged in park operations to include scheduling, training, assigning duties, performance appraisals and discipline.
• Develop and implement orientation program for seasonal and part-time employees.
• Participate in the preparation and administration of the park budget. Responsible for monitoring operational expenditures in compliance with budget constraints.
• Maintain records of attendance and monies received.
• Responsible for the preparation of recreational facilities for the operating season.
• Ensure park facilities have supplies, change, etc. for daily operation.
• Account for the collection of fees, balance transactions and consolidate funds for deposit.
• Design and implement revenue controls such as cash register receipts, rental tickets, etc. to assure compliance with HCMA policy and to prevent or detect fraud.
• Responsible for production of revenue reports on computer.

NON-ESSENTIAL:

• May respond to inquiries from the public to include answering the phone, preparing written correspondence, presentations to visitors and civic organizations to inform the public of park regulations and available recreational facilities.
• May respond to patron complaints and concerns.
• May serve on various committees (Safety Committee, Strategic Planning Committee, etc).
• May provide back-up and support for Park Operations Manager and other Park Operations Supervisors within assigned Park District.

MINIMUM QUALIFICATIONS:

• Associate degree in related field, bachelor’s preferred. Applicants with 4 or more years of related service will be given credit toward meeting the minimum educational requirements and will be considered for the position.
• Two years of supervisory or five years of experience in park and recreation operations.
• Experience in Event Planning preferred.
• Knowledge of accounting principles, budget controls, auditing, cash controls and professional standards and ethics.
• Knowledge of applicable federal and state laws governing employment and business operations.
• Knowledge of administrative and clerical procedures, filing and record management systems, computer applications such as word processing, data base programs and spreadsheets, and other office procedures.
• Knowledge of and/or ability to gain working knowledge of RecTrac, WebTrac and New World programs.
• Ability to work under stressful conditions and varied hours depending upon park demands.
• Ability to use mathematics to solve problems, account for cash, design and produce financial and other reports.
• Ability to work under stressful conditions and varied hours including weekends and holidays, depending upon park demands.
• Ability to establish effective working relationship with subordinates, co-workers, supervisors, and park visitors.
• Ability to execute fair and objective performance evaluations and create a productive work environment.
• Ability to prepare, analyze and maintain applicable records and reports.
• Possession of a valid Michigan operator's license and acceptable driving record.
• May be assigned to work in other parks and districts as needed and if necessary.
• May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays.
• Ability to perform essential duties

TOOLS & EQUIPMENT USED Personal computer including data base, scheduling, publishing, spreadsheet, and word processing software; calculator, copy & fax machines; phone, radios, automobile.

P HYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, talk and hear. The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works in outside weather conditions. The employee may be exposed to heat, wet and/or humid conditions, chemicals, animals, foliage and vegetation, etc. The noise level in the work environment is usually quiet while in the office and may be moderately loud when out in the field.