Teller - Part Time

Job Description

Job Description

Now Hiring Team Members for our NEW Kentwood/Grand Rapids location!

At Genisys Credit Union , we value our employees as the essential drivers of our ongoing growth and success. Our locations are consistently recognized for providing world-class service, and we are thrilled to bring that reputation to our brand-new branch in West Michigan !

We are seeking high-energy, community-focused candidates to join us as a Part-Time Teller . If you love helping people and want to be part of a brand-new branch launch, this is the perfect opportunity for you.

This position offers the opportunity to earn incentive pay.

You will be the first point of contact for our new members, ensuring they are promptly and professionally served. You’ll perform essential teller functions, handle a variety of member service needs, and help our members discover products that improve their financial lives.

• The First Impression Specialist: Perform financial transactions such as cash withdrawals, deposits, and loan payments with accuracy and a welcoming smile.

• Member Advocacy: Proactively share and cross-sell credit union products and services to help members reach their goals.

• Precision & Detail: Balance daily transactions and verify cash totals, ensuring the branch's financial integrity.

• Problem Solving: Resolve member requests and questions promptly, whether in person, over the phone, or through other channels.

• Community Ambassador: Maintain and project the high-quality reputation Genisys is known for as we grow in the Kentwood area.

• High School Graduate or equivalent required.

• Customer service experience preferred.

• Sales experience preferred.

• Cash handling experience is a plus!

• Excellent communication and interpersonal skills.

• Professional appearance, dress, and attitude.

• Solid math skills and comfort with technology.

• Good typing and data entry skills.

• Work-Life Balance: Paid Time Off + Holidays.

• Education Support: Paid Tuition up to $2,500 per year .

• Retirement: 401k with up to 3% match and a 5% Profit Share .

• Extra Perks: Holiday pay (4 hours per observed holiday), Free Financial Planning Assistance, and Bereavement Pay.

EOE M/F/Disability/Veteran