Account Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for Kathy Whitburn State Farm Agency may be the career for you! This blended position provides entry level sales and customer service learnings. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team in our Ironwood, Michigan office.
RESPONSIBILITIES:
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Proactively assist in sales growth initiatives through outbound calls, virtual meetings and in office appointments.
- General Office Tasks as assigned.
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Organizational skills
- Self-motivated to meet goals and work in a team environment
- Detail oriented and Critical Thinking are key assets
- Microsoft Office Suite Experience & Full Keyboarding Skills required
- Familiarity of general office & phone etiquette highly desired
- Property & Casualty Insurance Licensing in MI and/or Wisconsin Required or the ability to attain.
- Successfully pass a Criminal Background check.
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