Personal Lines Insurance Licensed CSR/Account Manager

Job Description

Job Description

Join the vibrant team at Meiers Lombardini Lemanski Insurance as a committed Personal Lines Insurance Licensed CSR/Account Manager based in the lively community of East Lansing, Michigan. At the heart of what we do is service, and we are seeking an enthusiastic individual to protect and enhance our clients' peace of mind through unparalleled service expertise. In a workplace that's full of positivity and camaraderie, you will find an inviting atmosphere where your contributions truly matter. Be a pillar of support for our clients, providing personalized assistance and fostering long-lasting relationships. Our team prides itself on professional development, and you will have the opportunity to grow and excel within our dynamic organization. Embrace this chance to make a meaningful impact join us and be part of a professional journey that's as rewarding as it is fulfilling.

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Policy Management: Facilitate policy changes, renewals, and other customer requests in a timely and efficient manner.

Client Assistance: Provide exceptional support and service to clients, addressing inquiries and resolving issues promptly.

Documentation: Maintain accurate records of client interactions, policy details, and service requests in our system.

Relationship Development: Develop and nurture long-lasting relationships with clients to ensure continued satisfaction and retention.

Expert Consultation: Utilize your expertise to guide clients in choosing the best insurance packages to meet their personal needs.

Team Collaboration: Work collaboratively with team members to ensure seamless service and the achievement of company goals.

Licensing: Active Property & Casualty License is required.

Experience: Minimum 2 years of experience in customer service within the insurance industry.

Communication Skills: Strong verbal and written communication skills are essential.

Organizational Skills: Excellent organizational skills with attention to detail.

Tech-Savvy: Proficiency with insurance software and CRM systems.

Customer Service: Passionate about providing exceptional customer service and building long-term client relationships.

Problem-Solving: Ability to resolve issues efficiently and effectively.

Team Player: Ability to collaborate effectively with team members.

Adaptability: Ability to adapt to changing insurance regulations and company policies.